Guidelines & Tips

Here are some handy guidelines and best practice tips to help you make the most out of what you're building:

Legal guidelines governing what you can and cannot do on the Intercom Developer Platform.

Best practices to ensure your app wows your customers with its functionality and design.

Building using our Canvas Kit? Get an overview of the guidelines before diving into specifics.

Specific best practices of building apps in the conversations details using Canvas Kit.

Specific best practices of building apps that work in the Messenger using Canvas Kit.

Get your Intercom App Store submission approved by following these instructions.

Tips for making your app successful as soon as you publicly launch it.