Guidelines & Tips

Here are some handy guidelines and best practice tips to help you make the most out of what you're building:

Intercom Developer Guidelines

Legal guidelines governing what you can and cannot do on the Intercom Developer Platform.

Building Successful Apps

Best practices to ensure your app wows your customers with its functionality and design.

Canvas Kit: Overall Best Practices

Building using our Canvas Kit? Get an overview of the guidelines before diving into specifics.

Canvas Kit: Inbox Best Practices

Specific best practices of building apps in the conversations details using Canvas Kit.

Canvas Kit: Messenger Best Practices

Specific best practices of building apps that work in the Messenger using Canvas Kit.

Listing your App

Get your Intercom App Store submission approved by following these instructions.

Promoting your App

Tips for making your app successful as soon as you publicly launch it.