# Agents

Manage agents in your helpdesk system

## Get Agents

 - [POST /get_agents](https://developers.intercom.com/docs/guides/fin-custom-helpdesk/api-posts-only/agents/getagents.md): The customer must choose an Agent from within their own system to act as Fin.

When we tell the customer about responses from Fin, the author ID will be the agent chosen to act as Fin.