# Messages

Manage messages within conversations

## Get Messages

 - [GET /messages](https://developers.intercom.com/docs/guides/fin-custom-helpdesk/api/messages/getmessages.md): Called during synchronization to pull in the messages from the conversation in your system.
Messages which have already been synchronized will be ignored. New messages will be pulled into Fin’s version of the Conversation.

## Create Message

 - [POST /messages](https://developers.intercom.com/docs/guides/fin-custom-helpdesk/api/messages/createmessage.md): Used during synchronization to push new messages into your helpdesk. These messages may come from either the end-user or Fin.
Note that the author of the Fin messages will be the agent selected to represent Fin on initial setup of the integration.