# Reporting

You may want to create your own reports within a business intelligence platform. There are [Intercom defined metrics](/docs/build-an-integration/learn-more/rest-apis/build-your-own-reports) that you can calculate after pulling your data using the API.

You can also:

- Use the [Data Export API](https://developers.intercom.com/docs/references/rest-api/api.intercom.io/Data-Export/data_export/) to view all message sent & viewed in a given timeframe
- [Export your Tickets](https://developers.intercom.com/docs/references/rest-api/api.intercom.io/Tickets/getTicket/) for reporting, analysis, or categorization
- [Set up webhooks](/docs/webhooks/setting-up-webhooks) to pass data for reporting


Be sure to check out the [App Store](https://www.intercom.com/app-store) to see if any of the [analytics](https://www.intercom.com/app-store/?category=analytics) or [data and enrichment](https://www.intercom.com/app-store/?category=data-and-enrichment) apps could be useful in your team's workspace.

## What's Next?

- Calculate metrics to [build your own reports](/docs/build-an-integration/learn-more/rest-apis/build-your-own-reports)
- Create a content data export [using the API](https://developers.intercom.com/docs/references/rest-api/api.intercom.io/Data-Export/createDataExport/)
- [Export your conversations data](https://www.intercom.com/help/en/articles/2046229-export-your-conversations-data#h_603337a6f3) as JSON to Amazon S3