# Replying to a Conversation ## Reply with and Without Attachments ```curl # Reply without attachment $ curl 'https://api.intercom.io/conversations/{conversation_id}/reply' \ -X POST \ -H 'Authorization:Bearer ' \ -H 'Accept:application/json' \ -H 'Content-Type:application/json' -d' { "intercom_user_id": "536e564f316c83104c000020", "body": "Thanks again :)", "type": "user", "message_type": "comment" }' # Reply with attachment $ curl https://api.intercom.io/conversations/{conversation_id}/reply \ -X POST \ -H 'Authorization:Bearer ' \ -H 'Accept:application/json' \ -H 'Content-Type:application/json' -d' { "intercom_user_id": "536e564f316c83104c000020", "body": "Thanks again :)", "type": "user", "message_type": "comment", "attachment_urls": ["http://www.example.com/attachment.jpg"] } ``` ```curl HTTP/1.1 200 OK { "type": "conversation", "id": "{conversation_id}", # ... } # NB: Full Conversation Object returned ``` ```ruby #Reply without attachment intercom.conversations.reply(:id => conversation.id, :type => 'user', :email => 'bob@example.com', :message_type => 'comment', :body => 'foo') #Reply with attachment intercom.conversations.reply(:id => conversation.id, :type => 'user', :email => 'bob@example.com', :message_type => 'comment', :body => 'foo', :attachment_urls => ["http://www.example.com/attachment.jpg"]) ``` ```php conversations->replyToConversation("10957850396", [ "intercom_user_id" => "5977303470ab497b1babb9ef", "body" => "Thinking: the talking of the soul with itself", "type" => "user", "message_type" => "comment" ]); //Reply with attachment $intercom->conversations->replyToConversation("10957850396", [ "intercom_user_id" => "5977303470ab497b1babb9ef", "body" => "Thinking: the talking of the soul with itself", "type" => "user", "message_type" => "comment", "attachment_urls" => ["http://www.example.com/attachment.jpg"] ]); ?> ``` ```java User user = new User().setId("5310d8e8598c9a0b24000005"); UserReply userReply = new UserReply(user); userReply.setBody("Mighty fine shindig"); Conversation.reply("66", userReply); Admin admin = new Admin().setId("1"); AdminReply adminReply = new AdminReply(admin); adminReply.setBody("These apples are healthsome"); Conversation.reply("66", adminReply); ``` ## Reply with a note ```curl # You can replay with a note also and use some HTML formatting such as bold, italics, and lists curl 'https://api.intercom.io/conversations/{conversation_id}/reply' \ -X POST \ -H 'Authorization: Bearer ' \ -H 'Accept: application/json' \ -H 'Content-Type: application/json' \ { "admin_id": "814860", "body": "

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An Ordered HTML List

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", "type": "admin", "message_type": "note" } ``` ```text HTTP/1.1 200 OK { "type": "conversation", "id": "{conversation_id}", # ... } # NB: Full Conversation Object returned ``` ### Arguments For a User Reply: | Argument | Required | Description | | --- | --- | --- | | type | Yes | `user` | | message_type | Yes | Must be `comment` | | body | Yes | The text body of the comment | | intercom_user_id | one of | The Intercom defined id representing the user | | user_id | one of | The user id you have defined for the user | | email | one of | The email you have defined for the user | | attachment_urls | No | A list of URLs of (image only) files that will be added as attachments. You can include up to 5 attachments. | or for an Admin Reply: | Argument | Required | Description | | --- | --- | --- | | type | Yes | `admin` | | message_type | Yes | Must be `comment`, `assignment`, `open`, `close`, or `note` | | admin_id | Yes | The id of the Admin who is authoring the comment | | body | No | The text body of the comment. **Must be set for `comment` and `note`** | | assignee_id | No | **Assignments only**: assigns the conversation to the given admin id. Note this must be "0" if you want to move it to unassigned | | attachment_urls | No | A list of URLs of files that will be added as attachments. You can include up to 5 attachments.. | Notes are not visible to the end user. ### Returns A full Conversation object, with Conversation Parts.