# Leads Leads are useful for representing logged-out users of your application. The Leads resource provides methods to fetch, create, update and delete [Leads within Intercom](https://docs.intercom.io/Intercom-for-customer-communication/the-acquire-package-explained#users-and-leads-faqs). Leads were previously known as 'Contacts'. Our object names and types continue to be referred to as 'contacts/contact'. We will migrate to 'Leads/Lead' models at a future date.