# Run assignment rules on a conversation

You can set up [**assignment rules**](https://docs.intercom.com/support-and-retain-customers/work-as-a-team/assign-conversations-to-teammates-and-teams) to assign conversations to the correct team or teammate.

This usually happens upon a new, user initiated conversation coming in. This API call allows you to trigger the assignment rules when a conversation is unassigned - whether that's during a conversation, or when a user responds to an admin initiated conversation.

Required Product
Assignment Rules are only available with **Inbox Pro.** You can upgrade [here](https://app.intercom.com/a/apps/_/billing/subscription).

## Assign based on assignment rules


```curl
curl 'https://api.intercom.io/conversations/{convo_id}/run_assignment_rules'\n-X POST \n-H 'Authorization: Bearer <Acess Token>=' \n-H 'Accept: application/json' \n-H 'Content-Type: application/json'
```


```http
HTTP/1.1 200 OK\n\n{\n    \"type\": \"conversation\",\n    \"id\": \"14113586456\",\n    \"created_at\": 1516147337,\n    \"updated_at\": 1519928682,\n    \"waiting_since\": 64632601013,\n    \"snoozed_until\": null,\n    \"conversation_message\": {\n        \"type\": \"conversation_message\",\n        \"id\": \"55951247\",\n        \"subject\": \"\",\n        \"body\": \"<p>Hi \\ud83d\\ude00 We hope you enjoy the example app. To get started just copy and paste some code into the JS editor. Let us know if you think this is useful? <br></p>\",\n        \"author\": {\n            \"type\": \"admin\",\n            \"id\": \"814865\"\n        },\n        \"attachments\": [],\n        \"url\": null\n    },\n    \"user\": {\n        \"type\": \"user\",\n        \"id\": \"58bed1207d39a857fc9488e7\"\n    },\n    \"customers\": [\n        {\n            \"type\": \"user\",\n            \"id\": \"58bed1207d39a857fc9488e7\"\n        }\n    ],\n    \"assignee\": {\n        \"type\": \"admin\",\n        \"id\": \"814860\"\n    },\n    \"conversation_parts\": {\n        \"type\": \"conversation_part.list\",\n        \"conversation_parts\": [\n            {\n                ...\n            }\n        ],\n        \"total_count\": 17\n    },\n    \"open\": true,\n    \"state\": \"open\",\n    \"read\": false,\n    \"tags\": {\n        \"type\": \"tag.list\",\n        \"tags\": []\n    },\n    \"conversation_rating\": {\n        \"rating\": null,\n        \"remark\": null,\n        \"created_at\": null,\n        \"customer\": {\n            \"type\": null,\n            \"id\": null\n        },\n        \"teammate\": {\n            \"type\": null,\n            \"id\": null\n        }\n    }\n}
```