# List all conversations ## Example Request & Response ```curl $ curl \"https://api.intercom.io/conversations?order=desc&sort=updated_at" \ -H 'Authorization:Bearer ' \ -H 'Accept:application/json' ``` ```curl HTTP/1.1 200 OK { "type": "conversation.list", "conversations": [ { "type": "conversation", "id": "1911149811", "created_at": 1539897198, "updated_at": 1540393270, "source": { "attachments": [], "author": { "id": "5bc8f7421ae2d96695c18a", "type": "lead" }, "body": "

Hi

", "delivered_as": "customer_initiated", "id": "269650473", "subject": "", "type": "conversation", "url": "https://intercom-survey-app.glitch.me/" }, "contacts": [ { "id": "5bc8f7ae2d96695c18a", "type": "lead" } ], "teammates": [ { "id": "814860", "type": "admin", "name": "Mark Strong", "email": "mk@acmeinc.org" } ], "assignee": { { "id": "814860", "type": "admin", "name": "Mark Strong", "email": "mk@acmeinc.org" } }, "open": true, "state": "open", "read": true, "waiting_since": 64654125776 "snoozed_until": null, "tags": { "tags": [], "type": "tag.list", }, "first_contact_reply": { "created_at": 1539897198 "type": "conversation", "url": "https://intercom-survey-app.glitch.me/" }, "priority": "not_priority", "sla_applied": { "sla_name": "VIP customer <5m", "sla_status": "missed", }, "conversation_rating": { "created_at": null, "contact": { "id": null, "type": null }, "rating": null, "remark": null, "teammate": { "id": null, "type": null, "name": null, "email": null } }, "statistics": { "time_to_assignment": 2310, "time_to_admin_reply": 2408, "time_to_first_close": 4915 , "time_to_last_close": 5125, "median_time_to_reply": 321, "first_contacat_reply_at": 1539897200, "first_assignment_at": 1539897200, "first_admin_reply_at": 1539897200, "first_close_at": 1539897200, "last_assignment_at": 1539897200, "last_assignment_admin_reply_at": 1539897200, "last_contact_reply_at": 1539897200, "last_admin_reply_at": 1539897200, "last_close_at": 1539897200, "last_closed_by": { "type": "admin", "id": "325432652", "name": "Tom Smith", "email": "tom@example.com" }, "count_reopens": 3, "count_assignments": 2, "count_conversation_parts": 67 }, # list of conversaionts ], "pages": { "next": "https://api.intercom.io/conversations?per_page=20&page=2", "page": 1, "per_page": 20, "total_pages": 77, "type": "pages" } } ``` ```ruby intercom.conversations.find_all(:type => 'admin', :id => 25, :open => true) ``` ```php conversations->getConversations([ "type" => "admin", "admin_id" => "891290", "open" => false ]); ?> ``` ```java Map params = Maps.newHashMap(); params.put("type", "admin"); params.put("admin_id", "1"); ConversationCollection conversations = Conversation.list(params); while (conversations.hasNext()) { Conversation conversation = conversations.next(); } ``` You can fetch a list of all conversations. ### Request Query Parameters | Parameter | Type | Required? | Description | | --- | --- | --- | --- | | order | String | No | Return the conversations in ascending (`asc`) or descending (`desc`) order. Defaults to `desc`. If you provide an invalid value, we default to `asc`. | | sort | String | No | Return the conversation sorted by their `created_at`, `updated_at`, or `waiting_since` timestamp values. Defaults to `updated_at`. | Conversations not showing with waiting_since sorting If a teammate was the last person to reply, or the conversation is closed, then those conversations will not show up on this list. This is to ensure you have an easy way of identifying and prioritizing those customers who have been waiting longest. ### Response A [paginated list](/docs/build-an-integration/learn-more/rest-apis/pagination) of [Conversations](/docs/references/2.0/rest-api/conversations/conversation-model) is returned, without the `conversation_parts` object. Retrieving Conversation Parts You must [retrieve a single conversation](/docs/references/2.0/rest-api/conversations/retrieve-a-conversation) using the conversation's `id` to return a conversation with the `conversation_part` array and objects included.