# The message model ## Example Message Object ```json { "type": "message", "id": "489373052", "created_at": 1539897198, "subject": "This is the subject - if it's an email", "body": "

Hello

", "message_type": "email"} ``` Message are how you reach out to contacts in Intercom. They are created when an admin sends an outbound message to a contact. ### Message Object | Key | Type | Description | | --- | --- | --- | | type | String | Always `message`. | | id | String | The id representing the message. | | created_at | UNIX Timestamp | The time the conversation was created. | | subject | String | The subject of the message.Only present if `message_type: email`. | | body | String | The message body, which may contain HTML. | | message_type | String | The type of message that was sent. Can be `email`, `inapp`, `facebook` or `twitter`. |