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Collection

Collection

Collections are top level containers for Articles within the Help Center.

idstring

The unique identifier for the collection which is given by Intercom.

Example:"6871119"
workspace_idstring

The id of the workspace which the collection belongs to.

Example:"hfi1bx4l"
namestring

The name of the collection. For multilingual collections, this will be the name of the default language's content.

Example:"Default language name"
descriptionstring or null

The description of the collection. For multilingual help centers, this will be the description of the collection for the default language.

Example:"Default language description"
created_atinteger, (date-time)

The time when the article was created (seconds). For multilingual articles, this will be the timestamp of creation of the default language's content.

Example:1672928359
updated_atinteger, (date-time)

The time when the article was last updated (seconds). For multilingual articles, this will be the timestamp of last update of the default language's content.

Example:1672928610
urlstring or null

The URL of the collection. For multilingual help centers, this will be the URL of the collection for the default language.

Example:"http://intercom.test/help/collection/name"
iconstring or null

The icon of the collection.

Example:"book-bookmark"
orderinteger

The order of the section in relation to others sections within a collection. Values go from 0 upwards. 0 is the default if there's no order.

Example:"1"
default_localestring

The default locale of the help center. This field is only returned for multilingual help centers.

Example:"en"
translated_contentobject or null(Group Translated Content)

The Translated Content of an Group. The keys are the locale codes and the values are the translated content of the Group.

parent_idstring or null

The id of the parent collection. If null then it is the first level collection.

Example:"6871118"
help_center_idinteger or null

The id of the help center the collection is in.

Example:"123"
{
  "id": "6871119",
  "workspace_id": "hfi1bx4l",
  "name": "Default language name",
  "description": "Default language description",
  "created_at": 1672928359,
  "updated_at": 1672928610,
  "url": "http://intercom.test/help/collection/name",
  "icon": "book-bookmark",
  "order": "1",
  "default_locale": "en",
  "translated_content": {
    "type": "group_translated_content",
    "ar": { … },
    "bg": { … },
    "bs": { … },
    "ca": { … },
    "cs": { … },
    "da": { … },
    "de": { … },
    "el": { … },
    "en": { … },
    "es": { … },
    "et": { … },
    "fi": { … },
    "fr": { … },
    "he": { … },
    "hr": { … },
    "hu": { … },
    "id": { … },
    "it": { … },
    "ja": { … },
    "ko": { … },
    "lt": { … },
    "lv": { … },
    "mn": { … },
    "nb": { … },
    "nl": { … },
    "pl": { … },
    "pt": { … },
    "ro": { … },
    "ru": { … },
    "sl": { … },
    "sr": { … },
    "sv": { … },
    "tr": { … },
    "vi": { … },
    "pt-BR": { … },
    "zh-CN": { … },
    "zh-TW": { … }
  },
  "parent_id": "6871118",
  "help_center_id": "123"
}