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Message

Message

Message are how you reach out to contacts in Intercom. They are created when an admin sends an outbound message to a contact.

typestringrequired

The type of the message

Example:"user_message"
idstringrequired

The id representing the message.

Example:"1488971108"
created_atinteger, (date-time)required

The time the conversation was created.

Example:1667560812
subjectstring

The subject of the message. Only present if message_type: email.

Example:"Greetings"
bodystringrequired

The message body, which may contain HTML.

Example:"Hello"
message_typestringrequired

The type of message that was sent. Can be email, inapp, facebook or twitter.

Enum:"email""inapp""facebook""twitter"
Example:"inapp"
conversation_idstring

The associated conversation_id

Example:"64619700005570"
{
  "type": "user_message",
  "id": "1488971108",
  "created_at": 1667560812,
  "subject": "Greetings",
  "body": "Hello",
  "message_type": "inapp",
  "conversation_id": "64619700005570"
}