# Creates a conversation

You can create a conversation that has been initiated by a contact (ie. user or lead).
The conversation can be an in-app message only.

{% admonition type="info" name="Sending for visitors" %}
You can also send a message from a visitor by specifying their  or  value in the  field, along with a  field value of .
This visitor will be automatically converted to a contact with a lead role once the conversation is created.
{% /admonition %}

This will return the Message model that has been created.



Endpoint: POST /conversations
Version: 2.13
Security: bearerAuth

## Header parameters:

  - `Intercom-Version` (string)
    Intercom API version.By default, it's equal to the version set in the app package.
    Enum: "1.0", "1.1", "1.2", "1.3", "1.4", "2.0", "2.1", "2.2", "2.3", "2.4", "2.5", "2.6", "2.7", "2.8", "2.9", "2.10", "2.11", "2.12", "2.13", "Unstable"

## Request fields (application/json):

  - `from` (object, required)

  - `from.type` (string, required)
    The role associated to the contact - user or lead.
    Enum: "lead", "user", "contact"

  - `from.id` (string, required)
    The identifier for the contact which is given by Intercom.
    Example: "536e564f316c83104c000020"

  - `body` (string, required)
    The content of the message. HTML is not supported.
    Example: "Hello"

  - `created_at` (integer)
    The time the conversation was created as a UTC Unix timestamp. If not provided, the current time will be used. This field is only recommneded for migrating past conversations from another source into Intercom.
    Example: 1671028894

## Response 200 fields (application/json):

  - `type` (string, required)
    The type of the message
    Example: "user_message"

  - `id` (string, required)
    The id representing the message.
    Example: "1488971108"

  - `created_at` (integer, required)
    The time the conversation was created.
    Example: 1667560812

  - `subject` (string)
    The subject of the message. Only present if message_type: email.
    Example: "Greetings"

  - `body` (string, required)
    The message body, which may contain HTML.
    Example: "Hello"

  - `message_type` (string, required)
    The type of message that was sent. Can be email, inapp, facebook or twitter.
    Enum: "email", "inapp", "facebook", "twitter"

  - `conversation_id` (string)
    The associated conversation_id
    Example: "64619700005570"

## Response 401 fields (application/json):

  - `type` (string, required)
    The type is error.list
    Example: "error.list"

  - `request_id` (string,null)
    Example: "f93ecfa8-d08a-4325-8694-89aeb89c8f85"

  - `errors` (array, required)
    An array of one or more error objects

  - `errors.code` (string, required)
    A string indicating the kind of error, used to further qualify the HTTP response code
    Example: "unauthorized"

  - `errors.message` (string,null)
    Optional. Human readable description of the error.
    Example: "Access Token Invalid"

  - `errors.field` (string,null)
    Optional. Used to identify a particular field or query parameter that was in error.
    Example: "email"

## Response 403 fields (application/json):

  - `type` (string, required)
    The type is error.list
    Example: "error.list"

  - `request_id` (string,null)
    Example: "f93ecfa8-d08a-4325-8694-89aeb89c8f85"

  - `errors` (array, required)
    An array of one or more error objects

  - `errors.code` (string, required)
    A string indicating the kind of error, used to further qualify the HTTP response code
    Example: "unauthorized"

  - `errors.message` (string,null)
    Optional. Human readable description of the error.
    Example: "Access Token Invalid"

  - `errors.field` (string,null)
    Optional. Used to identify a particular field or query parameter that was in error.
    Example: "email"

## Response 404 fields (application/json):

  - `type` (string, required)
    The type is error.list
    Example: "error.list"

  - `request_id` (string,null)
    Example: "f93ecfa8-d08a-4325-8694-89aeb89c8f85"

  - `errors` (array, required)
    An array of one or more error objects

  - `errors.code` (string, required)
    A string indicating the kind of error, used to further qualify the HTTP response code
    Example: "unauthorized"

  - `errors.message` (string,null)
    Optional. Human readable description of the error.
    Example: "Access Token Invalid"

  - `errors.field` (string,null)
    Optional. Used to identify a particular field or query parameter that was in error.
    Example: "email"