# Register a Fin Voice call Register a Fin Voice call with Intercom. This endpoint creates an external reference that links an external call identifier to an Intercom call and conversation. The call can be from different sources: - AWS Connect (default) - Five9 - Zoom Phone Endpoint: POST /fin_voice/register Version: Unstable Security: bearerAuth ## Request fields (application/json): - `phone_number` (string, required) Phone number in E.164 format for the call Example: "+1234567890" - `call_id` (string, required) External call identifier from the call provider Example: "call-123-abc" - `source` (string) Source of the call. Can be "five9", "zoom_phone", or defaults to "aws_connect" Enum: "five9", "zoom_phone", "aws_connect" - `data` (object,null) Additional metadata about the call Example: {"key":"value"} ## Response 200 fields (application/json): - `id` (integer) The unique identifier for the external reference Example: 12345 - `app_id` (integer) The workspace identifier Example: 12345 - `user_phone_number` (string) Phone number in E.164 format for the call Example: "+1234567890" - `status` (string) Status of the call. Can be "registered", "in-progress", or a resolution state Example: "registered" - `intercom_call_id` (string,null) The Intercom call identifier, if the call has been matched Example: "1234" - `external_call_id` (string) The external call identifier from the call provider Example: "call-123-abc" - `intercom_conversation_id` (string,null) The Intercom conversation identifier, if a conversation has been created Example: "5678" - `call_transcript` (array) Array of transcript entries for the call Example: [] - `call_summary` (string) Summary of the call conversation, truncated to 256 characters. Empty string if no summary available. Example: "Customer called about billing issue..." - `intent` (array) Array of intent classifications for the call Example: [] ## Response 400 fields (application/json): - `type` (string, required) The type is error.list Example: "error.list" - `request_id` (string,null) Example: "f93ecfa8-d08a-4325-8694-89aeb89c8f85" - `errors` (array, required) An array of one or more error objects - `errors.code` (string, required) A string indicating the kind of error, used to further qualify the HTTP response code Example: "unauthorized" - `errors.message` (string,null) Optional. Human readable description of the error. Example: "Access Token Invalid" - `errors.field` (string,null) Optional. Used to identify a particular field or query parameter that was in error. Example: "email" ## Response 409 fields (application/json): - `type` (string, required) The type is error.list Example: "error.list" - `request_id` (string,null) Example: "f93ecfa8-d08a-4325-8694-89aeb89c8f85" - `errors` (array, required) An array of one or more error objects - `errors.code` (string, required) A string indicating the kind of error, used to further qualify the HTTP response code Example: "unauthorized" - `errors.message` (string,null) Optional. Human readable description of the error. Example: "Access Token Invalid" - `errors.field` (string,null) Optional. Used to identify a particular field or query parameter that was in error. Example: "email" ## Response default fields (application/json): - `type` (string, required) The type is error.list Example: "error.list" - `request_id` (string,null) Example: "f93ecfa8-d08a-4325-8694-89aeb89c8f85" - `errors` (array, required) An array of one or more error objects - `errors.code` (string, required) A string indicating the kind of error, used to further qualify the HTTP response code Example: "unauthorized" - `errors.message` (string,null) Optional. Human readable description of the error. Example: "Access Token Invalid" - `errors.field` (string,null) Optional. Used to identify a particular field or query parameter that was in error. Example: "email"