# Custom Channel Events

With the "Custom Channel" integration, you can bring Fin and Intercom capabilities to your own platform via API, enabling powerful custom integrations.

Intercom treats your integration like any other Intercom channel, allowing your application and Intercom to exchange events seamlessly. This makes it possible, for example, for your users to interact with Fin directly within your own application’s UI.

> **Note:** "Fin over API" is currently under managed availability. Please reach out to your accounts team to discuss access and tailored, hands-on support.


## Notify Intercom of a new conversation created in a custom channel

 - [POST /custom_channel_events/notify_new_conversation](https://developers.intercom.com/docs/references/unstable/rest-api/api.intercom.io/custom-channel-events/notifynewconversation.md): Notifies Intercom that a new conversation was created in your custom channel/platform. This triggers conversation creation and workflow automations within Intercom for your custom channel integration.
>  This endpoint is currently under managed availability. Please reach out to your accounts team to discuss access and tailored, hands-on support.


## Notify Intercom of a new message in a custom channel conversation

 - [POST /custom_channel_events/notify_new_message](https://developers.intercom.com/docs/references/unstable/rest-api/api.intercom.io/custom-channel-events/notifynewmessage.md): Notifies Intercom that a new message was sent in a conversation on your custom channel/platform. This allows Intercom to process the message and trigger any relevant workflow automations.
>  This endpoint is currently under managed availability. Please reach out to your accounts team to discuss access and tailored, hands-on support.


## Notify Intercom of a quick reply response in a custom channel conversation

 - [POST /custom_channel_events/notify_quick_reply_selected](https://developers.intercom.com/docs/references/unstable/rest-api/api.intercom.io/custom-channel-events/notifyquickreplyselected.md): Notifies Intercom that a user selected a quick reply option in your custom channel/platform. This allows Intercom to process the response and trigger any relevant workflow automations.
>  This endpoint is currently under managed availability. Please reach out to your accounts team to discuss access and tailored, hands-on support.


## Notify Intercom of an attribute collector response in a custom channel conversation

 - [POST /custom_channel_events/notify_attribute_collected](https://developers.intercom.com/docs/references/unstable/rest-api/api.intercom.io/custom-channel-events/notifyattributecollected.md): Notifies Intercom that a user provided a response to an attribute collector in your custom channel/platform. This allows Intercom to process the attribute and trigger any relevant workflow automations.
>  This endpoint is currently under managed availability. Please reach out to your accounts team to discuss access and tailored, hands-on support.