Data Hosting Region Configuration

Configure your data hosting region

For customers who are part of Data Hosting in Europe, you will need to modify your app's configuration in order to configure the iOS Messenger to point to your EU workspace.


Add IntercomEURegion as a new Boolean entry to your info.plist. Specify a value of 1.
This is usually present in /<YOUR_APP_DIR>/ios/<YOUR_APP_NAME>/Info.plist


For customers using Expo you can modify your info.plist by adding the following as a to the info.plist secion of your app.json file.

"infoPlist": {
  "IntercomEURegion": "true"


In your AndroidManifest.xml of the base Android project add the following:

    android:value="true" />