Changelog (v2.1)

For changes that have been updated across all version, see the Unversioned changes page.

Introducing the Articles API

We've now released a brand new way for you to access your Articles and Help Center within Intercom - through the API! This includes:

• A fully RESTful Articles endpoint which allows you to create rich & multi-lingual articles, fetch these by retrieving one or listing all, and which can be kept in sync with external repositories through updating their settings and content.
• A fully RESTful Help Center endpoint in order to manage the overall layout of your single-language or multilingual Help Center through the collections and sections under which your Articles live.