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Activity Log

Activities performed by Admins.

idstring

The id representing the activity.

Example:"6"
performed_byobject

Details about the Admin involved in the activity.

metadataobject or null(Activity Log Metadata)

Additional data provided about Admin activity.

created_atinteger, (date-time)

The time the activity was created.

Example:1671028894
activity_typestring
Enum:"admin_conversation_assignment_limit_change""admin_ticket_assignment_limit_change""admin_avatar_change""admin_away_mode_change""admin_deletion""admin_deprovisioned""admin_impersonation_end""admin_impersonation_start""admin_impersonation_consent_approved""admin_impersonation_consent_revoked"
Example:"app_name_change"
activity_descriptionstring

A sentence or two describing the activity.

Example:"Admin updated the app's name to \"My App\"."
{ "id": "6", "performed_by": { "type": "admin", "id": "1295", "email": "john@example.com", "ip": "198.51.100.255" }, "metadata": { "sign_in_method": "email_password", "external_id": "f3b87a2e09d514c6c2e79b9a", "away_mode": true, "away_status_reason": "😌 On a break", "reassign_conversations": false, "source": "admin update from web - Admin id: 93", "auto_changed": false, "update_by": 93, "update_by_name": "Joe Example", "conversation_assignment_limit": 15, "ticket_assignment_limit": 20, "team": { … }, "team_assignment_limit": 10 }, "created_at": 1671028894, "activity_type": "app_name_change", "activity_description": "Admin updated the app's name to \"My App\"." }