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Team

Team

Teams are groups of admins in Intercom.

typestring

Value is always "team"

Example:"team"
idstring

The id of the team

Example:"814865"
namestring

The name of the team

Example:"Example Team"
admin_idsArray of integers

The list of admin IDs that are a part of the team.

Example:
[
  493881
]
admin_priority_levelobject or null(Admin Priority Level)

Admin priority levels for the team

assignment_limitinteger or null

The assignment limit for the team. This field is only present when the team's distribution method is load balanced.

Example:10
distribution_methodstring or null

Describes how assignments are distributed among the team members

Example:"round_robin"
{
  "type": "team",
  "id": "814865",
  "name": "Example Team",
  "admin_ids": [
    493881
  ],
  "admin_priority_level": {
    "primary_admin_ids": [ … ],
    "secondary_admin_ids": [ … ]
  },
  "assignment_limit": 10,
  "distribution_method": "round_robin"
}