The message model
Example Message Object
{
"type": "message",
"id": "489373052",
"created_at": 1539897198,
"subject": "This is the subject - if it's an email",
"body": "<p>Hello</p>",
"message_type": "email"
}Message are how you reach out to contacts in Intercom. They are created when an admin sends an outbound message to a contact.
Message Object
| Key | Type | Description |
|---|---|---|
| type | String | Always message. |
| id | String | The id representing the message. |
| created_at | UNIX Timestamp | The time the conversation was created. |
| subject | String | The subject of the message. Only present if message_type: email. |
| body | String | The message body, which may contain HTML. |
| message_type | String | The type of message that was sent. Can be email, inapp, facebook or twitter. |
| conversation_id | String | The associated conversation_id. Only returned when creating a conversation. |