Update a contact
Example Request & Response
$ curl https://api.intercom.io/contacts/<id> \\-X PUT \\-H 'Authorization:Bearer <Your access token>' \\-H 'Accept:application/json'-H 'Content-Type: application/json' -d'{\t\"role\": \"user\",\t\"external_id\": \"25\",\t\"email\": \"email@example.com\",\t\"phone\": \"+1123456789\",\t\"name\": \"Joe Example\",\t\"avatar\": \"https://example.org/128Wash.jpg\",\t\"last_seen_at\": 1571069751,\t\"signed_up_at\": 1571069751,\t\"owner_id\": 127,\t\"unsubscribed_from_emails\": false,\t\"custom_attributes\": {\t\t\"paid_subscriber\": true,\t\t\"monthly_spend\": 155.5,\t\t\"team_mates\": 1\t}}'
Example Errors
HTTP/1.1 404 FOUND
{
"type": "error.list",
"request_id": "9a3d0816-9707-4598-977e-c009ba630148",
"errors": [
{
"code": "not_found",
"message": "Contact Not Found"
}
]
}
HTTP/1.1 409 CONFLICT
{
"type": "error.list",
"request_id": "80ec9d92-99ff-4da9-9a0e-c0ab7c42f7e7",
"errors": [
{
"code": "conflict",
"message": "A contact matching those details already exists with id=5da6f18e3d7cf967e4582d05"
}
]
}
HTTP/1.1 400 UNPROCESSABLE ENTITY
{
"type": "error.list",
"request_id": "00043csj9iva7pl9mmmg",
"errors": [
{
"code": "client_error",
"message": "Contact with user role can't be converted to a lead"
}
]
}
HTTP/1.1 400 BAD REQUEST
{
"type": "error.list",
"request_id": "00043csj9iva7pl9mmmg",
"errors": [
{
"code": "parameter_invalid",
"message": "The owner specified is not a member of the workspace"
}
]
}
You can update an existing contact (ie. user or lead).
Request Path Parameters
Parameter | Type | Required? | Description |
---|---|---|---|
id | String | Yes | The unique identifier for the contact which is given by Intercom |
Request Body Parameters
Attribute | Type | Required? | Description |
---|---|---|---|
role | String | Yes | The role of the contact. Accepted values are user or lead (only if lead already). |
external_id | String | Yes - if role is user and email is blank | A unique identifier for the contact which is given to Intercom. |
String | Yes - if role is lead, or if role is user and external_id is blank | The contacts email. | |
phone | String | No | The contacts phone. |
name | String | No | The contacts name. |
avatar | String | No | An image URL containing the avatar of a contact. |
owner_id | String | No | The id of an admin that has been assigned account ownership of the contact. |
signed_up_at | Date (UNIX timestamp) | No | The time specified for when a contact signed up. |
last_seen_at | Date (UNIX timestamp) | No | The time when the contact was last seen (either where the Intercom Messenger was installed or when specified manually). |
owner_id | Integer | No | The id of an admin that has been assigned account ownership of the contact. |
unsubscribed_from_emails | Boolean | No | Whether the contact is unsubscribed from emails. |
custom_attributes | Object | No | The custom attributes which are set for the contact. |
Creating new Custom Data Attributes
You can only write to custom data attributes that already exist on the workspace. If you need to create new attributes to write to, you should Create Data Attributes through the data Attributes API.
Response
This will return a Contact model of the contact you just update.