Update a contact

Example Request & Response

$ curl https://api.intercom.io/contacts/<id> \\-X PUT \\-H 'Authorization:Bearer <Your access token>' \\-H 'Accept:application/json'-H 'Content-Type: application/json' -d'{\t\"role\": \"user\",\t\"external_id\": \"25\",\t\"email\": \"wash@serenity.io\",\t\"phone\": \"+1123456789\",\t\"name\": \"Hoban Washburn\",\t\"avatar\": \"https://example.org/128Wash.jpg\",\t\"last_seen_at\": 1571069751,\t\"signed_up_at\": 1571069751,\t\"owner_id\": 127,\t\"unsubscribed_from_emails\": false,\t\"custom_attributes\": {\t\t\"paid_subscriber\": true,\t\t\"monthly_spend\": 155.5,\t\t\"team_mates\": 1\t}}'

Example Errors

HTTP/1.1 404 FOUND
{
  "type": "error.list",
  "request_id": "9a3d0816-9707-4598-977e-c009ba630148",
  "errors": [
    {
      "code": "not_found",
      "message": "Contact Not Found"
    }
  ]
}

HTTP/1.1 409 CONFLICT
{
  "type": "error.list",
  "request_id": "80ec9d92-99ff-4da9-9a0e-c0ab7c42f7e7",
  "errors": [
    {
      "code": "conflict",
      "message": "A contact matching those details already exists with id=5da6f18e3d7cf967e4582d05"
    }
  ]
}

HTTP/1.1 400 UNPROCESSABLE ENTITY
{
  "type": "error.list",
  "request_id": "00043csj9iva7pl9mmmg",
  "errors": [
    {
      "code": "client_error",
      "message": "Contact with user role can't be converted to a lead"
    }
  ]
}

HTTP/1.1 400 BAD REQUEST
{
  "type": "error.list",
  "request_id": "00043csj9iva7pl9mmmg",
  "errors": [
    {
      "code": "parameter_invalid",
      "message": "The owner specified is not a member of the workspace"
    }
  ]
}

You can update an existing contact (ie. user or lead).

Request Path Parameters

Parameter	Type	Required?	Description
id	String	Yes	The unique identifier for the contact which is given by Intercom

Request Body Parameters

Attribute	Type	Required?	Description
role	String	Yes	The role of the contact. Accepted values are `user` or `lead` (only if `lead` already).
external_id	String	Yes - if `role` is `user` and `email` is blank	A unique identifier for the contact which is given to Intercom.
email	String	Yes - if role is lead, or if `role` is `user` and `external_id` is blank	The contacts email.
phone	String	No	The contacts phone.
name	String	No	The contacts name.
avatar	String	No	An image URL containing the avatar of a contact.
owner_id	String	No	The id of an admin that has been assigned account ownership of the contact.
signed_up_at	Date (UNIX timestamp)	No	The time specified for when a contact signed up.
last_seen_at	Date (UNIX timestamp)	No	The time when the contact was last seen (either where the Intercom Messenger was installed or when specified manually).
owner_id	Integer	No	The id of an admin that has been assigned account ownership of the contact.
unsubscribed_from_emails	Boolean	No	Whether the contact is unsubscribed from emails.
custom_attributes	Object	No	The custom attributes which are set for the contact.

Creating new Custom Data Attributes

You can only write to custom data attributes that already exist on the workspace. If you need to create new attributes to write to, you should Create Data Attributes through the data Attributes API.

Response