The visitor model

Visitors are useful for representing anonymous people that have not yet been identified. They usually represent website visitors. Visitors are not visible in Intercom platform. The Visitors resource provides methods to fetch, update, convert and delete.

Visitor Object

AttributeTypeDescription
typeStringValue is 'visitor'.
idStringThe Intercom defined id representing the Visitor.
created_atDate (UNIX timestamp)The time the Visitor was added to Intercom.
updated_atDate (UNIX timestamp)The last time the Visitor was updated.
user_idStringAutomatically generated identifier for the Visitor.
nameStringThe name of the Visitor.
custom_attributesObjectThe custom attributes you have set on the Visitor.
last_request_atDate (UNIX timestamp)The time the Lead last recorded making a request.
avatarObjectAn avatar object for the Visitor.
unsubscribed_from_emailsBooleanWhether the Visitor is unsubscribed from emails.
location_dataObjectA Location Object relating to the Visitor.
social_profilesListA list of social profiles associated with the Visitor.
segmentsListA list of segments the Visitor.
tagsListA list of tags associated with the Visitor.