A News Item is a content type in Intercom enabling you to announce product updates, company news, promotions, events and more with your customers.
A Newsfeed is a collection of news items, targeted to a specific audience. Newsfeeds currently cannot be edited through the API, please refer to this article to set up your newsfeeds in Intercom.
You can create new News Items, as well as list and retrieve existing News Items and Newsfeeds.
- Learn more about how to set a Custom Domain for your Newsfeed.