News Item

A News Item is a content type in Intercom enabling you to announce product updates, company news, promotions, events and more with your customers.

type	string The type of object. Value: "news-item"
id	string The unique identifier for the news item which is given by Intercom.
workspace_id	string The id of the workspace which the news item belongs to.
title	string The title of the news item.
body	string The news item body, which may contain HTML.
sender_id	integer The id of the sender of the news item. Must be a teammate on the workspace.
state	string News items will not be visible to your users in the assigned newsfeeds until they are set live. Enum: "draft" "live"
	Array of objects (Newsfeed Assignment) A list of newsfeed_assignments to assign to the specified newsfeed.
labels	Array of strings or null Label names displayed to users to categorize the news item.
cover_image_url	string or null <uri> URL of the image used as cover. Must have .jpg or .png extension.
reactions	Array of strings or null Ordered list of emoji reactions to the news item. When empty, reactions are disabled.
deliver_silently	boolean When set to true, the news item will appear in the messenger newsfeed without showing a notification badge.
created_at	integer <timestamp> Timestamp for when the news item was created.
updated_at	integer <timestamp> Timestamp for when the news item was last updated.

{ "type": "news-item", "id": "141", "workspace_id": "t74hdn32", "title": "New feature: News Items", "body": "We are excited to announce the launch of News Items, a new content type in Intercom enabling you to announce product updates, company news, promotions, events and more with your customers.", "sender_id": 123, "state": "live", "newsfeed_assignments": [ { "newsfeed_id": 198313, "published_at": 1674917488 } ], "labels": [ "Product Update" ], "cover_image_url": "https://example.com/cover.jpg", "reactions": [ "👍" ], "deliver_silently": true, "created_at": 1610589632, "updated_at": 1610589632 }