View admin activity logs
Example Request
cURL
curl https://api.intercom.io/admins/activity_logs?created_at_after=489222000&created_at_before=685695600 \\\n-X GET \\\n-H 'Authorization:Bearer <Your access token>' \\\n-H 'Accept: application/json' \\\n-H 'Content-Type: application/json'
Example Response
HTTP/1.1 200 OK
{
"type": "activity_log.list",
"pages": {
"type": "pages",
"next": nil,
"page": 1,
"per_page": 20,
"total_pages": 1
},
"activity_logs": [{
"id": "6",
"performed_by": {
"type": "admin",
"id": "123456",
"email": "jane.doe@company.com",
"ip": "127.0.0.1"
},
"metadata": {
"message"; {
"id": 123,
"title": "salt&vinegar"
},
"before": "before",
"after": "after"
},
"created_at": 1547669358,
"activity_type": "message_state_change",
"activity_description"" "Jane Doe changed your salt&vinegar message from before to after."
}]
}
Example Errors
HTTP/1.1 404 NOT FOUND\n{\n \"type\" => \"error.list\",\n \"request_id\" => nil,\n \"errors\" => [{\n\t\"code\" => \"parameter_not_found\",\n\t\"message\" => \"Please provide the following parameters: created_at_after\"\n }]\n}\n
HTTP/1.1 403 RESTRICTED\n{\n \"type\" => \"error.list\",\n \"request_id\" => nil,\n \"errors\" => [{\n\t\"code\" => \"api_plan_restricted\",\n\t\"message\" => \"This feature is not yet available to your app\"\n }]\n}
You can get a log of activities by all admins in an app by sending a GET request to the URL https://api.intercom.io/admins/activity_logs.
Activity List
| Attribute | Type | Description |
|---|---|---|
| type | string | Value is activity_log.list |
| activity_logs | array | A list of activity objects |
| pages | object | Optional. A pagination object which may be empty, indication no further pages to fetch |
Activity Object
| Attribute | Type | Description |
|---|---|---|
| activity_type | string | The type of activity - see Activity Types & Descriptions below. |
| activity_description | string | A sentence or two describing the activity - see Activity Types & Descriptions below. |
| metadata | object | An object containing information on the activity and what it modified |
| created_at | timestamp | The time the activity was performed |
| performed_by | object | An Admin object of the admin who performed the activity |
| id | string | The id representing the activity |
Activity Types & Descriptions
| Type | Description |
|---|---|
| admin_deletion | An admin was removed from your app |
| admin_invite_change | The permissions for an invited person to be an admin on your app were changed |
| admin_invite_creation | Someone was invited to be an admin on your app |
| admin_invite_deletion | Someone is no longer invited to be an admin on your app |
| admin_login_failure | An admin tried to login with the wrong credentials |
| admin_login_success | An admin logged in successfully |
| admin_logout | An admin logged out |
| admin_permission_change | The permissions for an admin were changed |
| app_name_change | The name of your app was changed |
| admin_away_mode | An admin changed their away mode and conversation reassignment settings |
| app_timezone_change | The timezone of your app was changed |
| bulk_export | User or lead data was exported from your app |
| message_deletion | A message was deleted from your app |
| message_state_change | A message was changed on your app |
| campaign_deletion | A campaign was deleted from your app |
| app_identity_verification_change | The identity verification setting was changed on your app |
| app_package_token_regeneration | An access token for a specific app package was updated |
| app_authentication_method_change | The authentication methods were changed for you app |
| app_data_deletion | A user or lead was deleted from your app |
| app_outbound_address_change | The outbound email address was changed for your app |
| app_webhook_creation | A webhook subscription was created for your app |
| app_webhook_deletion | A webhook subscription was deleted for your app |
| app_admin_join | An admin joined your app (i.e., accepted your invite) |
| campaign_state_change | A campaign was changed on your app |
| app_team_creation | A team was created for your app |
| app_team_deletion | A team was deleted from you app |
| app_package_installation | An app package was installed on your app |
| app_package_uninstallation | An app package was uninstalled from your app |
| app_data_export | Message or conversation data was exported from your app |
| help_center_settings_change | Your help center was turned on or off |
Request Parameters
| Parameter | Required? | Description |
|---|---|---|
| created_at_after | Yes | The start date that you request data for. It must be formatted as a UNIX timestamp. |
| created_at_before | No | The end date that you request data for. It must be formatted as a UNIX timestamp. |
Returns
This will return an Activity List which will contain an array titled activity_logs, in turn containing multiple Activity Objects.