Conversation Count Model
Conversation Count Object
The conversation count supplies global counts about your App's conversations
Attribute | Type | Description |
---|---|---|
type | string | value is 'count' |
conversation | object | Contains counts related to conversations |
conversation.assigned | number | Contains the number of assigned conversations |
conversation.closed | number | Contains the number of closed conversations |
conversation.open | number | Contains the number of open conversations |
conversation.unassigned | number | Contains the number of unassigned conversations |
{ "type": "count", "conversation": { "open": 30, "closed": 17, "unassigned": 0, "assigned": 30 } }
# Conversation Counts $ curl 'https://api.intercom.io/counts?type=conversation' \ -H 'Authorization:Bearer <Your access token>' \ -H 'Accept:application/json'
# Conversation App Counts HTTP/1.1 200 OK { "type": "count", "conversation": { "open": 30, "closed": 17, "unassigned": 0, "assigned": 30 } }
intercom.counts.for_type(type: 'conversation')
<?php
$counts = $intercom->counts->getCounts(["type" => "conversation"]);
print_r($counts);
?>
// Conversation Counts final Counts.Conversation totals = Counts.conversationTotals(); totals.getAssigned(); totals.getClosed(); totals.getOpen(); totals.getUnassigned();
The counts for your App can be obtained using GET
against the https://api.intercom.io/counts
URL with the type
and count
parameters as follows
Count | Type Value | Count Value |
---|---|---|
Conversation Count | conversation | None |