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Intercom API (2.11)

The intercom API reference.

Download OpenAPI description
api.intercom.io.json
api.intercom.io.yaml
Overview
URL

https://developers.intercom.com

License

MIT

Languages
Servers
The production API server

https://api.intercom.io/

The european API server

https://api.eu.intercom.io/

The australian API server

https://api.au.intercom.io/

Admins

Everything about your Admins

Operations

Articles

Everything about your Articles

Operations

Companies

Everything about your Companies

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Contacts

Everything about your contacts

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Conversations

Everything about your Conversations

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Data Attributes

Everything about your Data Attributes

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Data Events

Everything about your Data Events

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Data Export

Everything about your Data Exports

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Help Center

Everything about your Help Center

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Messages

Everything about your messages

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News

Everything about your News

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Notes

Everything about your Notes

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Segments

Everything about your Segments

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Subscription Types

Everything about subscription types

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Switch

Everything about Switch

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Tags

Everything about tags

Operations

Teams

Everything about your Teams

Operations

Team

Teams are groups of admins in Intercom.

typestringrequired

Value is always "team"

Value"team"
Example: "team"
idstringrequired

The id of the team

Example: "814865"
namestringrequired

The name of the team

Example: "Example Team"
admin_idsArray of integersrequired

The list of admin IDs that are a part of the team.

Example: [493881]
admin_priority_levelobject(Admin Priority Level)

Admin priority levels for the team

{
  "type": "team",
  "id": "814865",
  "name": "Example Team",
  "admin_ids": [
    493881
  ],
  "admin_priority_level": {
    "primary_admin_ids": [ … ],
    "secondary_admin_ids": [ … ]
  }
}

List all teams

Request

This will return a list of team objects for the App.

Headers
Intercom-Versionstring(intercom_version)

Intercom API version.
By default, it's equal to the version set in the app package.

Default 2.11
Enum"1.0""1.1""1.2""1.3""1.4""2.0""2.1""2.2""2.3""2.4"
Example: 2.11
curl -i -X GET \
  https://api.intercom.io/teams \
  -H 'Authorization: Bearer <YOUR_TOKEN_HERE>' \
  -H 'Intercom-Version: 2.11'

Responses

successful

Bodyapplication/json
typestringrequired

The type of the object

Value"team.list"
Example: "team.list"
teamsArray of objects(Team)required

A list of team objects

teams[].​typestringrequired

Value is always "team"

Value"team"
Example: "team"
teams[].​idstringrequired

The id of the team

Example: "814865"
teams[].​namestringrequired

The name of the team

Example: "Example Team"
teams[].​admin_idsArray of integersrequired

The list of admin IDs that are a part of the team.

Example: [493881]
teams[].​admin_priority_levelobject(Admin Priority Level)

Admin priority levels for the team

Response
application/json
{
  "type": "team.list",
  "teams": []
}

Retrieve a team

Request

You can fetch the details of a single team, containing an array of admins that belong to this team.

Path
team_idstringrequired

The unique identifier of a given team.

Example: 123
Headers
Intercom-Versionstring(intercom_version)

Intercom API version.
By default, it's equal to the version set in the app package.

Default 2.11
Enum"1.0""1.1""1.2""1.3""1.4""2.0""2.1""2.2""2.3""2.4"
Example: 2.11
curl -i -X GET \
  https://api.intercom.io/teams/123 \
  -H 'Authorization: Bearer <YOUR_TOKEN_HERE>' \
  -H 'Intercom-Version: 2.11'

Responses

successful

Bodyapplication/json
typestringrequired

Value is always "team"

Value"team"
Example: "team"
idstringrequired

The id of the team

Example: "814865"
namestringrequired

The name of the team

Example: "Example Team"
admin_idsArray of integersrequired

The list of admin IDs that are a part of the team.

Example: [493881]
admin_priority_levelobject(Admin Priority Level)

Admin priority levels for the team

Response
application/json
{
  "type": "team",
  "id": "991267802",
  "name": "team 1",
  "admin_ids": []
}

Ticket Type Attributes

Everything about your ticket type attributes

Operations

Ticket Types

Everything about your ticket types

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Tickets

Everything about your tickets

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Visitors

Everything about your Visitors

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Models