Fin Agent Conversation Metadata

REST API Reference

Metadata about the conversation, including history and attributes.

historyArray of objects, <= 10 items(Fin Agent Message)

An array of previous messages in the conversation before Fin is initialized. This data provides context to Fin and helps generate a better answer. Limit to the last 10 messages.

attributesobject

A hash of attributes associated with the conversation. These attributes can be used by Fin to provide more contextual responses. Limit to 10 attributes.

Example:

{
  "priority_level": "high",
  "department": "sales"
}

{
  "history": [
    { … }
  ],
  "attributes": {
    "priority_level": "high",
    "department": "sales"
  }
}