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REST API Reference
/- Fin Agent Message
Start a conversation with Fin
Reply to Fin
Submit a CSAT rating
Discover Fin's capabilities
Ask Fin
Run a Fin procedure
Escalate to a human
Fin Agent Attachment
Fin Agent Attribute Errors
Fin Agent Conversation Metadata
Fin Agent CSAT Requested Event
Fin Agent Replied Event
Fin Agent Reply Chunk Event
Fin Agent Status Updated Event
Fin Agent User
Fin Agent Message
A message exchanged within a Fin Agent conversation.
The body of the message. Accepts both plain text and HTML format. When sending a message to Fin, this should contain the user's message. Fin's response will be returned as HTML.
Example:"How can I see my account details?"
The timestamp when the message was created. Used to deduplicate messages sent within a 5 minute window. Ideally should include milliseconds for higher precision.
Example:"2025-01-24T10:01:20.000Z"
{ "author": "user", "body": "How can I see my account details?", "timestamp": "2025-01-24T10:01:20.000Z", "timestamp_ms": "2025-01-24T10:01:20.456Z" }