The message model
Example Message Object
{ "type": "message", "id": "489373052", "created_at": 1539897198, "subject": "This is the subject - if it's an email", "body": "<p>Hello</p>", "message_type": "email" }
Message are how you reach out to contacts in Intercom. They are created when an admin sends an outbound message to a contact.
Message Object
| Key | Type | Description |
|---|---|---|
| type | String | Always message. |
| id | String | The id representing the message. |
| created_at | UNIX Timestamp | The time the conversation was created. |
| subject | String | The subject of the message. Only present if message_type: email. |
| body | String | The message body, which may contain HTML. |
| message_type | String | The type of message that was sent. Can be email, inapp, facebook or twitter. |
| conversation_id | String | The associated conversation_id. Only returned when creating a conversation. |