Set an admin to away
You can set an Admin as away for the Inbox.
Request Body Parameters
| Attribute | Type | Description |
|---|---|---|
| id | string | The id of the admin you want to set away mode or re-assign conversations. |
| away_mode_enabled | boolean | Set to 'true' to change the status of the admin to away. |
| away_mode_reassign | boolean | Set to 'true' to assign any new conversation replies to your default inbox. |
Example Request & Response
$ curl https://api.intercom.io/admins/814860/away \\\n-X PUT \\\n-H 'Authorization: Bearer <Your access token>' \\\n-H 'Accept: application/json' \\\n-H 'Content-Type: application/json' -d\n\n{\n \"away_mode_enabled\": true,\n \"away_mode_reassign\": false\n\n}
Example Errors
Admin without seat
{\n \"type\": \"error.list\",\n \"request_id\": \"0002miv9og586ig3aln0\",\n \"errors\": [\n {\n \"code\": \"action_forbidden\",\n \"message\": \"This admin does not have Inbox access permissions\"\n }\n ]\n}
Response
This will return an Admin model of the admin set away.