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Intercom API (2.7)

The intercom API reference.

Download OpenAPI description
Languages
Servers
The production API server

https://api.intercom.io/

The european API server

https://api.eu.intercom.io/

The australian API server

https://api.au.intercom.io/

Admins

Everything about your Admins

SchemasOperations

Articles

Everything about your Articles

SchemasOperations

Companies

Everything about your Companies

SchemasOperations

Contacts

Everything about your contacts

SchemasOperations

Conversations

Everything about your Conversations

SchemasOperations

Data Attributes

Everything about your Data Attributes

SchemasOperations

Data Events

Everything about your Data Events

SchemasOperations

Data Export

Everything about your Data Exports

SchemasOperations

Help Center

Everything about your Help Center

SchemasOperations

Messages

Everything about your messages

SchemasOperations
SchemasOperations
SchemasOperations

Segments

Everything about your Segments

SchemasOperations

Subscription Types

Everything about subscription types

SchemasOperations
Operations
SchemasOperations
SchemasOperations

Visitors

Everything about your Visitors

Operations
Schemas

Create or Update Tag Request Payload

You can create or update an existing tag.

namestringrequired

The name of the tag, which will be created if not found, or the new name for the tag if this is an update request. Names are case insensitive.

Example: "Independent"
idstring

The id of tag to updates.

Example: "656452352"
{ "name": "Independent", "id": "656452352" }

Create Phone Switch Request Payload

You can create an phone switch

phonestringrequired

Phone number in E.164 format, that will receive the SMS to continue the conversation in the Messenger.

Example: "+1 1234567890"
custom_attributesobject(Custom Attributes)

An object containing the different custom attributes associated to the conversation as key-value pairs. For relationship attributes the value will be a list of custom object instance models.

{ "phone": "+1 1234567890", "custom_attributes": { "property1": "string", "property2": "string" } }

Create Section Request Payload

You can create a Section

namestringrequired

The name of the collection. For multilingual collections, this will be the name of the default language's content.

Example: "Section 51"
parent_idintegerrequired

The id for the collection this section will be within.

Example: 18
translated_contentobject or null(Group Translated Content)

The Translated Content of an Group. The keys are the locale codes and the values are the translated content of the Group.

{ "name": "Section 51", "parent_id": 18, "translated_content": { "type": "group_translated_content", "ar": {}, "bg": {}, "bs": {}, "ca": {}, "cs": {}, "da": {}, "de": {}, "el": {}, "en": {}, "es": {}, "et": {}, "fi": {}, "fr": {}, "he": {}, "hr": {}, "hu": {}, "id": {}, "it": {}, "ja": {}, "ko": {}, "lt": {}, "lv": {}, "mn": {}, "nb": {}, "nl": {}, "pl": {}, "pt": {}, "ro": {}, "ru": {}, "sl": {}, "sr": {}, "sv": {}, "tr": {}, "vi": {}, "pt-BR": {}, "zh-CN": {}, "zh-TW": {} } }