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Intercom API (2.7)

The intercom API reference.

Download OpenAPI description
api.intercom.io.json
api.intercom.io.yaml
Overview
URL

https://developers.intercom.com

License

MIT

Languages
Servers
The production API server

https://api.intercom.io/

The european API server

https://api.eu.intercom.io/

The australian API server

https://api.au.intercom.io/

Admins

Everything about your Admins

Operations

Articles

Everything about your Articles

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Companies

Everything about your Companies

Operations

Contacts

Everything about your contacts

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Conversations

Everything about your Conversations

Operations

Data Attributes

Everything about your Data Attributes

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Data Events

Everything about your Data Events

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Data Export

Everything about your Data Exports

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Help Center

Everything about your Help Center

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Messages

Everything about your messages

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News

Everything about your News

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Notes

Everything about your Notes

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Segments

Everything about your Segments

Operations

Subscription Types

Everything about subscription types

Operations

Subscription Types

A subscription type lets customers easily opt out of non-essential communications without missing what's important to them.

typestring

The type of the object - subscription

Example: "subscription"
idstring

The unique identifier representing the subscription type.

Example: "123456"
statestring

The state of the subscription type.

Enum"live""draft""archived"
Example: "live"
default_translationobject(Translation)

A translation object contains the localised details of a subscription type.

translationsArray of objects(Translation)

An array of translations objects with the localised version of the subscription type in each available locale within your translation settings.

consent_typestring

Describes the type of consent.

Enum"opt_out""opt_in"
Example: "opt_in"
content_typesArray of strings

The message types that this subscription supports - can contain email or sms_message.

Items Enum"email""sms_message"
Example: ["email"]
{
  "type": "subscription",
  "id": "123456",
  "state": "live",
  "default_translation": {
    "name": "Announcements",
    "description": "Offers, product and feature announcements",
    "locale": "en"
  },
  "translations": [
    { … }
  ],
  "consent_type": "opt_in",
  "content_types": [
    "email"
  ]
}

List subscriptions for a contact

Request

You can fetch a list of subscription types that are attached to a contact. These can be subscriptions that a user has 'opted-in' to or has 'opted-out' from, depending on the subscription type. This will return a list of Subscription Type objects that the contact is associated with.

The data property will show a combined list of:

1.Opt-out subscription types that the user has opted-out from. 2.Opt-in subscription types that the user has opted-in to receiving.

Security
bearerAuth
Path
contact_idstringrequired

The unique identifier for the contact which is given by Intercom

Example: 63a07ddf05a32042dffac965
Headers
Intercom-Versionstring(intercom_version)

Intercom API version.
By default, it's equal to the version set in the app package.

Default 2.7
Enum"1.0""1.1""1.2""1.3""1.4""2.0""2.1""2.2""2.3""2.4"
Example: 2.7
curl -i -X GET \
  https://api.intercom.io/contacts/63a07ddf05a32042dffac965/subscriptions \
  -H 'Authorization: Bearer <YOUR_TOKEN_HERE>' \
  -H 'Intercom-Version: 2.7'

Responses

Successful

Bodyapplication/json
typestring

The type of the object

Value"list"
Example: "list"
dataArray of objects(Subscription Types)

A list of subscription type objects associated with the workspace .

Response
application/json
{
  "type": "list",
  "data": [
    { … },
    { … }
  ]
}

Add subscription to a contact

Request

You can add a specific subscription to a contact. In Intercom, we have two different subscription types based on user consent - opt-out and opt-in:

1.Attaching a contact to an opt-out subscription type will opt that user out from receiving messages related to that subscription type.

2.Attaching a contact to an opt-in subscription type will opt that user in to receiving messages related to that subscription type.

This will return a subscription type model for the subscription type that was added to the contact.

Security
bearerAuth
Path
contact_idstringrequired

The unique identifier for the contact which is given by Intercom

Example: 63a07ddf05a32042dffac965
Headers
Intercom-Versionstring(intercom_version)

Intercom API version.
By default, it's equal to the version set in the app package.

Default 2.7
Enum"1.0""1.1""1.2""1.3""1.4""2.0""2.1""2.2""2.3""2.4"
Example: 2.7
Bodyapplication/json
idstringrequired

The unique identifier for the subscription which is given by Intercom

Example: "37846"
consent_typestringrequired

The consent_type of a subscription, opt_out or opt_in.

Example: "opt_in"
curl -i -X POST \
  https://api.intercom.io/contacts/63a07ddf05a32042dffac965/subscriptions \
  -H 'Authorization: Bearer <YOUR_TOKEN_HERE>' \
  -H 'Content-Type: application/json' \
  -H 'Intercom-Version: 2.7' \
  -d '{
    "id": 16,
    "consent_type": "opt_in"
  }'

Responses

Successful

Bodyapplication/json
typestring

The type of the object - subscription

Example: "subscription"
idstring

The unique identifier representing the subscription type.

Example: "123456"
statestring

The state of the subscription type.

Enum"live""draft""archived"
Example: "live"
default_translationobject(Translation)

A translation object contains the localised details of a subscription type.

translationsArray of objects(Translation)

An array of translations objects with the localised version of the subscription type in each available locale within your translation settings.

consent_typestring

Describes the type of consent.

Enum"opt_out""opt_in"
Example: "opt_in"
content_typesArray of strings

The message types that this subscription supports - can contain email or sms_message.

Items Enum"email""sms_message"
Example: ["email"]
Response
application/json
{
  "type": "subscription",
  "id": "16",
  "state": "live",
  "consent_type": "opt_in",
  "default_translation": {
    "name": "Newsletters",
    "description": "Lorem ipsum dolor sit amet",
    "locale": "en"
  },
  "translations": [
    { … }
  ],
  "content_types": [
    "sms_message"
  ]
}

Remove subscription from a contact

Request

You can remove a specific subscription from a contact. This will return a subscription type model for the subscription type that was removed from the contact.

Security
bearerAuth
Path
contact_idstringrequired

The unique identifier for the contact which is given by Intercom

Example: 63a07ddf05a32042dffac965
idstringrequired

The unique identifier for the subscription type which is given by Intercom

Example: 37846
Headers
Intercom-Versionstring(intercom_version)

Intercom API version.
By default, it's equal to the version set in the app package.

Default 2.7
Enum"1.0""1.1""1.2""1.3""1.4""2.0""2.1""2.2""2.3""2.4"
Example: 2.7
curl -i -X DELETE \
  https://api.intercom.io/contacts/63a07ddf05a32042dffac965/subscriptions/37846 \
  -H 'Authorization: Bearer <YOUR_TOKEN_HERE>' \
  -H 'Intercom-Version: 2.7'

Responses

Successful

Bodyapplication/json
typestring

The type of the object - subscription

Example: "subscription"
idstring

The unique identifier representing the subscription type.

Example: "123456"
statestring

The state of the subscription type.

Enum"live""draft""archived"
Example: "live"
default_translationobject(Translation)

A translation object contains the localised details of a subscription type.

translationsArray of objects(Translation)

An array of translations objects with the localised version of the subscription type in each available locale within your translation settings.

consent_typestring

Describes the type of consent.

Enum"opt_out""opt_in"
Example: "opt_in"
content_typesArray of strings

The message types that this subscription supports - can contain email or sms_message.

Items Enum"email""sms_message"
Example: ["email"]
Response
application/json
{
  "type": "subscription",
  "id": "32",
  "state": "live",
  "consent_type": "opt_in",
  "default_translation": {
    "name": "Newsletters",
    "description": "Lorem ipsum dolor sit amet",
    "locale": "en"
  },
  "translations": [
    { … }
  ],
  "content_types": [
    "sms_message"
  ]
}

List subscription types

Request

You can list all subscription types. A list of subscription type objects will be returned.

Security
bearerAuth
Headers
Intercom-Versionstring(intercom_version)

Intercom API version.
By default, it's equal to the version set in the app package.

Default 2.7
Enum"1.0""1.1""1.2""1.3""1.4""2.0""2.1""2.2""2.3""2.4"
Example: 2.7
curl -i -X GET \
  https://api.intercom.io/subscription_types \
  -H 'Authorization: Bearer <YOUR_TOKEN_HERE>' \
  -H 'Intercom-Version: 2.7'

Responses

Successful

Bodyapplication/json
typestring

The type of the object

Value"list"
Example: "list"
dataArray of objects(Subscription Types)

A list of subscription type objects associated with the workspace .

Response
application/json
{
  "type": "list",
  "data": [
    { … }
  ]
}

Switch

Everything about Switch

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Tags

Everything about tags

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Teams

Everything about your Teams

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Visitors

Everything about your Visitors

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