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Intercom API (2.8)

The intercom API reference.

Download OpenAPI description
api.intercom.io.json
api.intercom.io.yaml
Overview
URL https://developers.intercom.com
License MIT
Languages
Servers
The production API server
https://api.intercom.io/
The european API server
https://api.eu.intercom.io/
The australian API server
https://api.au.intercom.io/

Admins

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Articles

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Companies

Everything about your Companies

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Contacts

Everything about your contacts

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Conversations

Everything about your Conversations

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Data Attributes

Everything about your Data Attributes

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Data Events

Everything about your Data Events

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Data Export

Everything about your Data Exports

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Help Center

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Messages

Everything about your messages

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News

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Notes

Everything about your Notes

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Segments

Everything about your Segments

Operations

Segment

A segment is a group of your contacts defined by the rules that you set.

typestring

The type of object.

Value"segment"
Example: "segment"
idstring

The unique identifier representing the segment.

Example: "56203d253cba154d39010062"
namestring

The name of the segment.

Example: "Active"
created_atinteger

The time the segment was created.

Example: 1394621988
updated_atinteger

The time the segment was updated.

Example: 1394622004
person_typestring

Type of the contact: contact (lead) or user.

Enum"contact""user"
Example: "contact"
countinteger or null

The number of items in the user segment. It's returned when include_count=true is included in the request.

Example: 3
{
  "type": "segment",
  "id": "56203d253cba154d39010062",
  "name": "Active",
  "created_at": 1394621988,
  "updated_at": 1394622004,
  "person_type": "contact",
  "count": 3
}

List attached segments for contact

Request

You can fetch a list of segments that are associated to a contact.

Path
contact_idstringrequired

The unique identifier for the contact which is given by Intercom

Example: 63a07ddf05a32042dffac965
Headers
Intercom-Versionstring(intercom_version)

Intercom API version.
By default, it's equal to the version set in the app package.

Default 2.8
Enum"1.0""1.1""1.2""1.3""1.4""2.0""2.1""2.2""2.3""2.4"
Example: 2.8
curl -i -X GET \
  'https://api.intercom.io/contacts/{contact_id}/segments' \
  -H 'Authorization: Bearer <YOUR_TOKEN_HERE>' \
  -H 'Intercom-Version: 2.8'

Responses

successful

Bodyapplication/json
typestring

The type of the object

Value"list"
Example: "list"
dataArray of objects(Segment)

Segment objects associated with the contact.

Response
application/json
{
  "type": "list",
  "data": [
    { … }
  ]
}

List all segments

Request

You can fetch a list of all segments.

Query
include_countboolean

It includes the count of contacts that belong to each segment.

Example: include_count=true
Headers
Intercom-Versionstring(intercom_version)

Intercom API version.
By default, it's equal to the version set in the app package.

Default 2.8
Enum"1.0""1.1""1.2""1.3""1.4""2.0""2.1""2.2""2.3""2.4"
Example: 2.8
curl -i -X GET \
  'https://api.intercom.io/segments?include_count=true' \
  -H 'Authorization: Bearer <YOUR_TOKEN_HERE>' \
  -H 'Intercom-Version: 2.8'

Responses

Successful response

Bodyapplication/json
typestring

The type of the object

Value"segment.list"
Example: "segment.list"
segmentsArray of objects(Segment)

A list of Segment objects

pagesobject

A pagination object, which may be empty, indicating no further pages to fetch.

Response
application/json
{
  "type": "segment.list",
  "segments": [
    { … },
    { … }
  ]
}

Retrieve a segment

Request

You can fetch the details of a single segment.

Path
idstringrequired

The unique identified of a given segment.

Example: 123
Headers
Intercom-Versionstring(intercom_version)

Intercom API version.
By default, it's equal to the version set in the app package.

Default 2.8
Enum"1.0""1.1""1.2""1.3""1.4""2.0""2.1""2.2""2.3""2.4"
Example: 2.8
curl -i -X GET \
  'https://api.intercom.io/segments/{id}' \
  -H 'Authorization: Bearer <YOUR_TOKEN_HERE>' \
  -H 'Intercom-Version: 2.8'

Responses

Successful response

Bodyapplication/json
typestring

The type of object.

Value"segment"
Example: "segment"
idstring

The unique identifier representing the segment.

Example: "56203d253cba154d39010062"
namestring

The name of the segment.

Example: "Active"
created_atinteger

The time the segment was created.

Example: 1394621988
updated_atinteger

The time the segment was updated.

Example: 1394622004
person_typestring

Type of the contact: contact (lead) or user.

Enum"contact""user"
Example: "contact"
countinteger or null

The number of items in the user segment. It's returned when include_count=true is included in the request.

Example: 3
Response
application/json
{
  "type": "segment",
  "id": "6657aa5d6abd01639cc9ea45",
  "name": "John segment",
  "created_at": 1717021277,
  "updated_at": 1717021277,
  "person_type": "user"
}

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