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Help Center

Help Centers contain collections

idstring

The unique identifier for the Help Center which is given by Intercom.

Example:"123"
workspace_idstring

The id of the workspace which the Help Center belongs to.

Example:"hfi1bx4l"
created_atinteger, (date-time)

The time when the Help Center was created.

Example:1672928359
updated_atinteger, (date-time)

The time when the Help Center was last updated.

Example:1672928610
identifierstring

The identifier of the Help Center. This is used in the URL of the Help Center.

Example:"intercom"
website_turned_onboolean

Whether the Help Center is turned on or not. This is controlled in your Help Center settings.

Example:true
display_namestring

The display name of the Help Center only seen by teammates.

Example:"Intercom Help Center"
urlstring

The URL for the help center, if you have a custom domain then this will show the URL using the custom domain.

Example:"https://help.mycompany.com"
custom_domainstring or null

Custom domain configured for the help center

Example:"help.mycompany.com"
defaultboolean

Whether this help center is the default for the workspace.

Example:false
localesArray of strings

The locales in which the help center is available.

Example:
[ "en", "fr" ]
{ "id": "123", "workspace_id": "hfi1bx4l", "created_at": 1672928359, "updated_at": 1672928610, "identifier": "intercom", "website_turned_on": true, "display_name": "Intercom Help Center", "url": "https://help.mycompany.com", "custom_domain": "help.mycompany.com", "default": false, "locales": [ "en", "fr" ] }