You can fetch a list of all conversations.
You can optionally request the result page size and the cursor to start after to fetch the result
You can fetch a list of all conversations.
You can optionally request the result page size and the cursor to start after to fetch the result
200
successful
401
Unauthorized
403
API plan restricted
{ "type": "conversation.list", "pages": { "type": "pages", "page": 1, "per_page": 20, "total_pages": 1 }, "total_count": 1, "conversations": [ { "type": "conversation", "id": "5", "created_at": 1713520747, "updated_at": 1713520747, "waiting_since": null, "snoozed_until": null, "source": { "type": "conversation", "id": "403918065", "delivered_as": "admin_initiated", "subject": "", "body": "<p>this is the message body</p>", "author": { "type": "admin", "id": "991266383", "name": "Ciaran166 Lee", "email": "admin166@email.com" }, "attachments": [ ], "url": null, "redacted": false }, "contacts": { "type": "contact.list", "contacts": [ { "type": "contact", "id": "6622406b8a6818704e8a6c63", "external_id": "70" } ] }, "first_contact_reply": null, "admin_assignee_id": null, "team_assignee_id": null, "open": false, "state": "closed", "read": false, "tags": { "type": "tag.list", "tags": [ ] }, "priority": "not_priority", "sla_applied": null, "statistics": null, "conversation_rating": null, "teammates": null, "title": null, "custom_attributes": { }, "topics": { }, "ticket": null, "linked_objects": { "type": "list", "data": [ ], "total_count": 0, "has_more": false }, "ai_agent": null, "ai_agent_participated": false } ] }