API ReferenceBuilding AppsInstalling IntercomAPI & Webhook ReferenceCanvas Kit Reference
DocsApp StoreForumBlogYour Apps

Retrieve a collection

Example Request & Response (Multilingual Help Center)

$ curl https://api.intercom.io/help_center/collections/<id> \
-X GET \
-H 'Authorization:Bearer <Your access token>' \
-H 'Accept:application/json'
-H 'Content-Type: application/json' -d
HTTP/1.1 200 OK
  "id": 1,
  "type": "collection",
  "workspace_id": "abcdef",
  "name": "Collection 1",
  "description": "English description", 
  "created_at": 123456,
  "updated_at": 123456,
  "url": "http://intercom.test/help/collection/collection-1",
  "icon": "http://intercom/help_center/icon-1",
  "order": 0,
  "default_locale": "en",
  "translated_content": {
    "type": "group_translated_content",
    "es": {
      "type": "group_content",
      "name": "Colección 1",
      "description": "Spanish description"

You can fetch the details of a single collection by making a GET request to https://api.intercom.io/help_center/collections/<id>.

Request Path Parameters

idStringYesThe unique identifier for the collection which is given by Intercom.


This will return a Collection Model.