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Introduction
Welcome (V1.0)
Choose Version
Unstable
V1.3
V1.2
V1.1
V1.0 - Base
Users
Users
User Model
Create or Update User
View a User
Updating the Last Seen Time
Incrementing User Sessions
Companies and Users
List Users
List by Tag, Segment, Company
Scroll over all users
Archive a user
Permanently delete a user
Data Attributes
Data Attributes
Data Attribute Model
List Customer Data Attributes
List Company Data Attributes
Leads
Leads
Leads Object
Create Lead
View a Lead
Update Lead
List Leads
List by Email
Delete a Lead
Convert a Lead
Scroll over all leads
Visitors
Visitors
Visitor Object
View a Visitor
Update a Visitor
Delete a visitor
Convert a Visitor to a Lead
Convert a Visitor to a User
Companies
Companies
Company Model
Create or Update Company
View a Company
List Companies
List by Tag or Segment
Delete a Company
List Company Users
Scroll over all companies
Admins
Admins
Admin Model
List Admins
View an Admin
Viewing the current admin and app
Set admin away mode
Teams
Teams
Teams Model
List Teams
View a Team
Tags
Tags
Tag Model
Create and Update Tags
Tag or Untag Users, Companies & Leads (Contacts)
Delete a Tag
List Tags for an App
Segments
Segments
Segment Model
List Segments
View a Segment
Notes
Notes
Note Model
Create a Note
List Notes for a User
View a Note
Data Events
Data Events
Submitting Events
Event Model
Event de-duplication
Event Metadata Types
List Events
View User Event Summaries
Counts
Counts
App Total Count Model
Conversation Count Model
Admin Conversations Count Model
User Segment/Tag Count Model
Company User/Segment/Tag Count Model
Conversations
Conversations
Conversation Model
Conversation Rating Model
Conversation Part Model
Admin Initiated Conversation
User or Lead Initiated Conversation
Get a Single Conversation
List Conversations
Replying to a Conversation
Replying to Users Last Conversation
Assigning a Conversation to Unassigned
Run assignment rules on a conversation
Marking a Conversation as Read
Adding to group conversations as admin
Adding to group conversations as customer
Deleting from group conversations
Snoozing a conversation
Unsnoozing a conversation
Closing a conversation
Webhooks
Subscription Model
Handling Notifications
Notification Model
Topics
Create a Subscriptions
View a Subscription
Update a Subscription
Delete a Subscription
List Subscriptions
Subscription Ping
Event Webhooks
Signed Notifications
Webhook Models
Errors
Error Objects
Error Codes
HTTP Responses
Rate Limiting
Common Structures
Object Model
Encoding
Identifiers and URLs
Pagination
Use of HTTP
Compatibility