The following topics and sub-topics can be subscribed to. The 'Item Type' column shows the API type that will be sent as the data of the Notification (for more information on API types, see "API Summary" in the Intercom API documentation.
Subscribe to user and lead initiated messages
Subscribe to user conversation replies
Subscribe to admin conversation replies
Subscribe to admin initiated 1:1 conversation
Subscribe to admin conversation assignments
Subscribe to admin conversation notes
Subscribe to admin conversation closes
Subscribe to admin conversation opens
Subscribe to conversation parts being tagged
Subscribe to user creations
Subscribe to users being archived. Not sent for bulk archiving.
Subscribe to user unsubscriptions from email
Subscribe to user's email address being updated
Subscribe to users being tagged. Not sent for bulk tagging.
Subscribe to users being untagged
Subscribe to Lead creations
Subscribe to Leads converting to a User
Subscribe to Leads adding email
Subscribe to visitors converting to a User
Subscribe to company creations
Subscribe to events (Beta!)
Sent when a post to the Subscription's ping resource is received, or periodically by Intercom. Ping is always subscribed to.
- The UserTag object is specific to webhooks - see "User Tag Object" for a description.
- On the Intercom site, bulk user tagging operations do not trigger webhooks and only single user tag operations will result in a webhook being sent.