Add subscription to a contact

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List subscriptions for a contact

Request

You can fetch a list of subscription types that are attached to a contact. These can be subscriptions that a user has 'opted-in' to or has 'opted-out' from, depending on the subscription type. This will return a list of Subscription Type objects that the contact is associated with.

The data property will show a combined list of:

1.Opt-out subscription types that the user has opted-out from. 2.Opt-in subscription types that the user has opted-in to receiving.

Security

bearerAuth

Path

contact_idstringrequired

The unique identifier for the contact which is given by Intercom

Example: 63a07ddf05a32042dffac965

Headers

Intercom-Versionstring(intercom_version)

Intercom API version.
By default, it's equal to the version set in the app package.

Default 2.11

Enum"1.0""1.1""1.2""1.3""1.4""2.0""2.1""2.2""2.3""2.4"

Example: 2.11

curl -i -X GET \
  https://api.intercom.io/contacts/63a07ddf05a32042dffac965/subscriptions \
  -H 'Authorization: Bearer <YOUR_TOKEN_HERE>' \
  -H 'Intercom-Version: 2.11'

Responses

Successful

Bodyapplication/json

typestringrequired

The type of the object

Value"list"

Example: "list"

dataArray of objects(Subscription Types)required

A list of subscription type objects associated with the workspace .

data[].typestringrequired

The type of the object - subscription

Example: "subscription"

data[].idstringrequired

The unique identifier representing the subscription type.

Example: "123456"

data[].statestringrequired

The state of the subscription type.

Enum"live""draft""archived"

Example: "live"

data[].default_translationobject(Translation)required

A translation object contains the localised details of a subscription type.

data[].default_translation.namestringrequired

The localised name of the subscription type.

Example: "Announcements"

data[].default_translation.descriptionstringrequired

The localised description of the subscription type.

Example: "Offers, product and feature announcements"

data[].default_translation.localestringrequired

The two character identifier for the language of the translation object.

Example: "en"

data[].translationsArray of objects(Translation)required

An array of translations objects with the localised version of the subscription type in each available locale within your translation settings.

data[].translations[].namestringrequired

The localised name of the subscription type.

Example: "Announcements"

data[].translations[].descriptionstringrequired

The localised description of the subscription type.

Example: "Offers, product and feature announcements"

data[].translations[].localestringrequired

The two character identifier for the language of the translation object.

Example: "en"

data[].consent_typestringrequired

Describes the type of consent.

Enum"opt_out""opt_in"

Example: "opt_in"

data[].content_typesArray of stringsrequired

The message types that this subscription supports - can contain email or sms_message.

Items Enum"email""sms_message"

Example: ["email"]

Response

application/json

{
  "type": "list",
  "data": [
    { … },
    { … }
  ]
}

Add subscription to a contact

Request

You can add a specific subscription to a contact. In Intercom, we have two different subscription types based on user consent - opt-out and opt-in:

1.Attaching a contact to an opt-out subscription type will opt that user out from receiving messages related to that subscription type.

2.Attaching a contact to an opt-in subscription type will opt that user in to receiving messages related to that subscription type.

This will return a subscription type model for the subscription type that was added to the contact.

Security

bearerAuth

Path

contact_idstringrequired

The unique identifier for the contact which is given by Intercom

Example: 63a07ddf05a32042dffac965

Headers

Intercom-Versionstring(intercom_version)

Intercom API version.
By default, it's equal to the version set in the app package.

Default 2.11

Enum"1.0""1.1""1.2""1.3""1.4""2.0""2.1""2.2""2.3""2.4"

Example: 2.11

Bodyapplication/json

idstringrequired

The unique identifier for the subscription which is given by Intercom

Example: "37846"

consent_typestringrequired

The consent_type of a subscription, opt_out or opt_in.

Example: "opt_in"

curl -i -X POST \
  https://api.intercom.io/contacts/63a07ddf05a32042dffac965/subscriptions \
  -H 'Authorization: Bearer <YOUR_TOKEN_HERE>' \
  -H 'Content-Type: application/json' \
  -H 'Intercom-Version: 2.11' \
  -d '{
    "id": 108,
    "consent_type": "opt_in"
  }'

Responses

Successful

Bodyapplication/json

typestringrequired

The type of the object - subscription

Example: "subscription"

idstringrequired

The unique identifier representing the subscription type.

Example: "123456"

statestringrequired

The state of the subscription type.

Enum"live""draft""archived"

Example: "live"

default_translationobject(Translation)required

A translation object contains the localised details of a subscription type.

default_translation.namestringrequired

The localised name of the subscription type.

Example: "Announcements"

default_translation.descriptionstringrequired

The localised description of the subscription type.

Example: "Offers, product and feature announcements"

default_translation.localestringrequired

The two character identifier for the language of the translation object.

Example: "en"

translationsArray of objects(Translation)required

An array of translations objects with the localised version of the subscription type in each available locale within your translation settings.

translations[].namestringrequired

The localised name of the subscription type.

Example: "Announcements"

translations[].descriptionstringrequired

The localised description of the subscription type.

Example: "Offers, product and feature announcements"

translations[].localestringrequired

The two character identifier for the language of the translation object.

Example: "en"

consent_typestringrequired

Describes the type of consent.

Enum"opt_out""opt_in"

Example: "opt_in"

content_typesArray of stringsrequired

The message types that this subscription supports - can contain email or sms_message.

Items Enum"email""sms_message"

Example: ["email"]

Response

application/json

{
  "type": "subscription",
  "id": "108",
  "state": "live",
  "consent_type": "opt_in",
  "default_translation": {
    "name": "Newsletters",
    "description": "Lorem ipsum dolor sit amet",
    "locale": "en"
  },
  "translations": [
    { … }
  ],
  "content_types": [
    "sms_message"
  ]
}

Remove subscription from a contact

Request

You can remove a specific subscription from a contact. This will return a subscription type model for the subscription type that was removed from the contact.

Security

bearerAuth

Path

contact_idstringrequired

The unique identifier for the contact which is given by Intercom

Example: 63a07ddf05a32042dffac965

subscription_idstringrequired

The unique identifier for the subscription type which is given by Intercom

Example: 37846

Headers

Intercom-Versionstring(intercom_version)

Intercom API version.
By default, it's equal to the version set in the app package.

Default 2.11

Enum"1.0""1.1""1.2""1.3""1.4""2.0""2.1""2.2""2.3""2.4"

Example: 2.11

curl -i -X DELETE \
  https://api.intercom.io/contacts/63a07ddf05a32042dffac965/subscriptions/37846 \
  -H 'Authorization: Bearer <YOUR_TOKEN_HERE>' \
  -H 'Intercom-Version: 2.11'

Responses

Successful

Bodyapplication/json

typestringrequired

The type of the object - subscription

Example: "subscription"

idstringrequired

The unique identifier representing the subscription type.

Example: "123456"

statestringrequired

The state of the subscription type.

Enum"live""draft""archived"

Example: "live"

default_translationobject(Translation)required

A translation object contains the localised details of a subscription type.

default_translation.namestringrequired

The localised name of the subscription type.

Example: "Announcements"

default_translation.descriptionstringrequired

The localised description of the subscription type.

Example: "Offers, product and feature announcements"

default_translation.localestringrequired

The two character identifier for the language of the translation object.

Example: "en"

translationsArray of objects(Translation)required

An array of translations objects with the localised version of the subscription type in each available locale within your translation settings.

translations[].namestringrequired

The localised name of the subscription type.

Example: "Announcements"

translations[].descriptionstringrequired

The localised description of the subscription type.

Example: "Offers, product and feature announcements"

translations[].localestringrequired

The two character identifier for the language of the translation object.

Example: "en"

consent_typestringrequired

Describes the type of consent.

Enum"opt_out""opt_in"

Example: "opt_in"

content_typesArray of stringsrequired

The message types that this subscription supports - can contain email or sms_message.

Items Enum"email""sms_message"

Example: ["email"]

Response

application/json

{
  "type": "subscription",
  "id": "124",
  "state": "live",
  "consent_type": "opt_in",
  "default_translation": {
    "name": "Newsletters",
    "description": "Lorem ipsum dolor sit amet",
    "locale": "en"
  },
  "translations": [
    { … }
  ],
  "content_types": [
    "sms_message"
  ]
}

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Intercom API (2.11)

Admins

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Contacts

List subscriptions for a contact

Request

Responses

Was this page helpful?

Add subscription to a contact

Request

Responses

Was this page helpful?

Remove subscription from a contact

Request

Responses

Was this page helpful?

Conversations

Data Attributes

Data Events

Data Export

Help Center

Messages

News

Notes

Segments

Subscription Types

Switch

Tags

Teams

Ticket Type Attributes

Ticket Types

Tickets

Visitors

Models