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Preview Introduction

Preview version

The Preview API provides early access to new capabilities we're actively developing. It's suitable for production use, and we're continuing to refine it based on customer feedback. While we aim to minimize disruption, some endpoints and fields may evolve. We provide advance notice for breaking changes and maintain compatibility wherever possible. Take a look at the Changelog for what's new.

Backwards compatibility

If you were previously using an earlier name for this API version, don't worry — existing version identifiers will continue to work. No changes to your integration are required.

This API reference is auto-generated from an OpenAPI specification. It is also interactive, which means you can now make calls to Intercom API directly from the docs.

If you'd like to chat with other Intercom customers who are integrating with our API, you can ask a question in the Intercom Community.

For more information about Intercom products, you can visit our product documentation.