- Add a tag to an article
Apply an existing tag to an article. Returns the tag that was applied.
The tag must already exist in the workspace (create tags with the Tags API), and the authenticating teammate must have the manage_knowledge_base_content permission.
Requires the read_write_articles_scope OAuth scope. Set Intercom-Version: Preview.
Preview Intercom API version. Used for closed beta endpoints or other features under managed availability.
- The production API serverhttps://api.intercom.io/articles/{article_id}/tags
- The european API serverhttps://api.eu.intercom.io/articles/{article_id}/tags
- The australian API serverhttps://api.au.intercom.io/articles/{article_id}/tags
curl -i -X POST \
https://api.intercom.io/articles/123/tags \
-H 'Authorization: Bearer <YOUR_TOKEN_HERE>' \
-H 'Content-Type: application/json' \
-H 'Intercom-Version: Preview' \
-d '{
"id": "7522907"
}'Tag applied
The time when the tag was applied to the object. Only present when the tag is returned as part of a tagging operation on a contact, conversation, ticket, article, internal article, or content snippet.
The admin who applied the tag. Only present when the tag is returned as part of a tagging operation on a contact, conversation, ticket, article, internal article, or content snippet.
{ "type": "tag", "id": "7522907", "name": "Independent", "applied_at": 1663597223, "applied_by": { "type": "admin", "id": "1234" } }