List all SLA rules

You can fetch a list of all SLA rules for the workspace.

The list is not paginated and is ordered by id, lowest first. It includes archived SLA rules; deleted SLA rules are not returned.

Requires the read_conversations OAuth scope.

Security

bearerAuth

Preview Intercom API version. Used for closed beta endpoints or other features under managed availability.

Default:"Preview"

Value:"Preview"

Example:Preview

curl -i -X GET \
  https://api.intercom.io/sla_rules \
  -H 'Authorization: Bearer <YOUR_TOKEN_HERE>' \
  -H 'Intercom-Version: Preview'

Successful response

Bodyapplication/json

typestring

The type of the object - always sla_rule.list.

Example:"sla_rule.list"

dataArray of objects(SLA Rule)

An array of SLA rules.

Response

{
  "type": "sla_rule.list",
  "data": [
    { … },
    { … }
  ]
}