You can fetch the details of a single conversation.
This will return a single Conversation model with all its conversation parts.
🚧 Hard limit of 500 parts
The maximum number of conversation parts that can be returned via the API is 500. If you have more than that we will return the 500 most recent conversation parts.
📘 Bot name in conversation parts
For conversation parts generated by a bot, bot name will depend on the following:
- Customers that never turned on AI answers will have
operatoras the bot name
- Customers that have turned on AI answers at some point will have
finas the bot name