Retrieve an office hours schedule

Request

You can fetch the details of a single office hours schedule.

Security

bearerAuth

Path

idstringrequired

The unique identifier for the office hours schedule.

Example:123

Intercom-Versionstring(intercom_version)

Intercom API version.
By default, it's equal to the version set in the app package.

Default:"2.16"

Enum:"1.0""1.1""1.2""1.3""1.4""2.0""2.1""2.2""2.3""2.4"

Example:2.16

curl -i -X GET \
  https://api.intercom.io/office_hours_schedules/123 \
  -H 'Authorization: Bearer <YOUR_TOKEN_HERE>' \
  -H 'Intercom-Version: 2.16'

Responses

Office hours schedule found

Bodyapplication/json

typestring

The type of the object - always office_hours_schedule.

Example:"office_hours_schedule"

idstring

The unique identifier for the office hours schedule.

Example:"123"

namestring

The name of the office hours schedule.

Example:"Standard Support Hours"

time_zone_namestring

The IANA time zone the schedule's hours are evaluated in.

Example:"America/New_York"

time_intervalsArray of objects(Office Hours Time Interval)

The open intervals that make up the weekly schedule.

twenty_four_sevenboolean

Whether the schedule is open 24/7.

Example:false

created_atinteger

The time the schedule was created as a Unix timestamp.

Example:1717200000

updated_atinteger

The time the schedule was last updated as a Unix timestamp.

Example:1717200000

Response

{
  "type": "office_hours_schedule",
  "id": "123",
  "name": "Standard Support Hours",
  "time_zone_name": "America/New_York",
  "time_intervals": [
    { … }
  ],
  "twenty_four_seven": false,
  "created_at": 1717200000,
  "updated_at": 1717200000
}