The Intercom API reference.
The Intercom API reference.
With the AI Content APIs, you can create and manage External Pages and Content Import Sources for your Fin Content Library.
Â
External Pages are pages that you want Fin to be able to answer questions about. The API for External Pages is a great way to ingest into your Fin Content Library pages that are not publicly accessible and hence can't be crawled by Intercom.
Â
Content Import Sources are the sources of those pages, and they are used to determine the default audience for the pages (configured via the UI). You should create a Content Import Source for each source of External Pages that you want to ingest into your Fin Content Library.
Â
You can then iterate through the content from that source via its API and POST it to the External Pages endpoint. That endpoint has an external_id parameter which allows you to specify the identifier from the source. The endpoint will then either create a new External Page or update an existing one as appropriate.",
A segment is a group of your contacts defined by the rules that you set.
Type of the contact: contact (lead) or user.
{ "type": "segment", "id": "56203d253cba154d39010062", "name": "Active", "created_at": 1394621988, "updated_at": 1394622004, "person_type": "contact", "count": 3 }
curl -i -X GET \
https://api.intercom.io/contacts/63a07ddf05a32042dffac965/segments \
-H 'Authorization: Bearer <YOUR_TOKEN_HERE>' \
-H 'Intercom-Version: 2.12'
{ "type": "list", "data": [ { … } ] }
curl -i -X GET \
'https://api.intercom.io/segments?include_count=true' \
-H 'Authorization: Bearer <YOUR_TOKEN_HERE>' \
-H 'Intercom-Version: 2.12'
{ "type": "segment.list", "segments": [ { … }, { … } ] }
curl -i -X GET \
https://api.intercom.io/segments/123 \
-H 'Authorization: Bearer <YOUR_TOKEN_HERE>' \
-H 'Intercom-Version: 2.12'
{ "type": "segment", "id": "677c56856abd011ad17ff593", "name": "John segment", "created_at": 1736201861, "updated_at": 1736201861, "person_type": "user" }