You can fetch the details of a single ticket.
You can fetch the details of a single ticket.
200
Ticket found
401
Unauthorized
{ "type": "ticket", "id": "1719", "ticket_id": "96", "ticket_attributes": { "title": "attribute_value", "description": null }, "ticket_state": "submitted", "ticket_state_internal_label": "Submitted", "ticket_state_external_label": "Submitted", "ticket_type": { "type": "ticket_type", "id": "320", "name": "my-ticket-type-21", "description": "my ticket type description is awesome.", "icon": "🦁", "workspace_id": "this_is_an_id649_that_should_be_at_least_", "archived": false, "created_at": 1715078062, "updated_at": 1715078062, "is_internal": false, "ticket_type_attributes": { "type": "list", "data": [ { "type": "ticket_type_attribute", "id": "854", "workspace_id": "this_is_an_id649_that_should_be_at_least_", "name": "title", "description": "ola", "data_type": "string", "input_options": null, "order": 0, "required_to_create": true, "required_to_create_for_contacts": false, "visible_on_create": true, "visible_to_contacts": false, "default": false, "ticket_type_id": 320, "archived": false, "created_at": 1715078062, "updated_at": 1715078062 }, { "type": "ticket_type_attribute", "id": "855", "workspace_id": "this_is_an_id649_that_should_be_at_least_", "name": "description", "description": "ola", "data_type": "string", "input_options": null, "order": 0, "required_to_create": true, "required_to_create_for_contacts": false, "visible_on_create": true, "visible_to_contacts": false, "default": false, "ticket_type_id": 320, "archived": false, "created_at": 1715078062, "updated_at": 1715078062 } ] }, "category": "Back-office" }, "contacts": { "type": "contact.list", "contacts": [ { "type": "contact", "id": "663a03ae262d16a19645ef07", "external_id": "da33b10d-fa4d-4f09-bea6-dfc622d57b9f" } ] }, "admin_assignee_id": "0", "team_assignee_id": "0", "created_at": 1715078062, "updated_at": 1715078063, "ticket_parts": { "type": "ticket_part.list", "ticket_parts": [ { "type": "ticket_part", "id": "398", "part_type": "ticket_state_updated_by_admin", "ticket_state": "submitted", "previous_ticket_state": "submitted", "created_at": 1715078063, "updated_at": 1715078063, "author": { "id": "991271996", "type": "admin", "name": "Ciaran445 Lee", "email": "admin445@email.com" }, "attachments": [ ], "redacted": false } ], "total_count": 1 }, "open": true, "linked_objects": { "type": "list", "data": [ ], "total_count": 0, "has_more": false }, "category": "Back-office", "is_shared": false }