Ticket Type

A ticket type, used to define the data fields to be captured in a ticket.

type	string String representing the object's type. Always has the value `ticket_type`.
id	string The id representing the ticket type.
category	string Category of the Ticket Type. Enum: "Customer" "Back-office" "Tracker"
name	string The name of the ticket type
description	string The description of the ticket type
icon	string The icon of the ticket type
workspace_id	string The id of the workspace that the ticket type belongs to.
	object (Ticket Type Attributes) A list of attributes associated with a given ticket type.
archived	boolean Whether the ticket type is archived or not.
created_at	integer <timestamp> The date and time the ticket type was created.
updated_at	integer <timestamp> The date and time the ticket type was last updated.

{ "type": "ticket_type", "id": "1295", "category": "Customer", "name": "Bug", "description": "A bug that has been reported.", "icon": "🐞", "workspace_id": "ecahpwf5", "ticket_type_attributes": { "type": "string", "ticket_type_attributes": [ { "type": "ticket_type_attribute", "id": "1", "workspace_id": "ecahpwf5", "name": "Title", "description": "Bug title.", "data_type": "string", "input_options": "multiline: true", "order": 1, "required_to_create": false, "required_to_create_for_contacts": false, "visible_on_create": false, "visible_to_contacts": false, "default": true, "ticket_type_id": 42, "archived": false, "created_at": 0, "updated_at": 0 } ] }, "archived": false, "created_at": 0, "updated_at": 0 }