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WebhookConversationEventRequest

conversation_idstringrequired

ID of the conversation in your system

Example:"conv_456"
event_typestring

Optional. The type of event that occurred.

  • Omitted or null: Fin will synchronize the conversation by pulling the latest data from your endpoints.
  • agent_typing: Displays a typing indicator to the end-user. No synchronization occurs. Requires data.agent to be provided.
Value:"agent_typing"
dataobject

Additional event data. Required fields depend on the event_type:

  • For agent_typing: the agent field is required.
{ "conversation_id": "conv_456", "event_type": "agent_typing", "data": { "agent": { … } } }