# Delete a conversation

{% admonition type="warning" name="Irreversible operation" %}
Deleting a conversation is permanent and cannot be reversed.
{% /admonition %}

You can delete a single conversation. The behavior depends on the retain_metrics parameter:

- With retain_metrics=true (default): Deletes the conversation while retaining reporting data. The conversation will still appear in reporting, though some data may be incomplete due to the deletion.

- With retain_metrics=false: Deletes the conversation and all associated reporting data. The conversation will be completely removed from both the inbox and all reporting.

{% admonition type="info" name="Required scope for retain_metrics=false" %}
Using retain_metrics=false requires the delete_conversations_and_metrics OAuth scope.
{% /admonition %}

For more info, see this help center article.

Endpoint: DELETE /conversations/{id}
Version: Preview
Security: bearerAuth

## Header parameters:

  - `Intercom-Version` (string)
    Intercom API version.By default, it's equal to the version set in the app package.
    Enum: "1.0", "1.1", "1.2", "1.3", "1.4", "2.0", "2.1", "2.2", "2.3", "2.4", "2.5", "2.6", "2.7", "2.8", "2.9", "2.10", "2.11", "2.12", "2.13", "2.14", "Preview"

## Path parameters:

  - `id` (integer, required)
    id

## Query parameters:

  - `retain_metrics` (boolean)
    If true (default), deletes the conversation while retaining reporting data. If false, deletes the conversation and all associated reporting data. Setting to false requires the delete_conversations_and_metrics OAuth scope.
    Example: true

## Response 200 fields (application/json):

  - `id` (string)
    The unique identifier for the conversation.
    Example: "5ba682d23d7cf92bef87bfd4"

  - `object` (string)
    always conversation
    Enum: "conversation"

  - `deleted` (boolean)
    Whether the conversation is deleted or not.
    Example: true

## Response 401 fields (application/json):

  - `type` (string, required)
    The type is error.list
    Example: "error.list"

  - `request_id` (string,null)
    Example: "f93ecfa8-d08a-4325-8694-89aeb89c8f85"

  - `errors` (array, required)
    An array of one or more error objects

  - `errors.code` (string, required)
    A string indicating the kind of error, used to further qualify the HTTP response code
    Example: "unauthorized"

  - `errors.message` (string,null)
    Optional. Human readable description of the error.
    Example: "Access Token Invalid"

  - `errors.field` (string,null)
    Optional. Used to identify a particular field or query parameter that was in error.
    Example: "email"