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Add tag to a contact

Intercom API (2.12)

The Intercom API reference.

Download OpenAPI description
api.intercom.io.json
api.intercom.io.yaml
Overview
URL https://developers.intercom.com
License MIT
Languages
Servers
The production API server
https://api.intercom.io/
The european API server
https://api.eu.intercom.io/
The australian API server
https://api.au.intercom.io/

Admins

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Operations

AI Content

With the AI Content APIs, you can create and manage External Pages and Content Import Sources for your Fin Content Library.

 

External Pages are pages that you want Fin to be able to answer questions about. The API for External Pages is a great way to ingest into your Fin Content Library pages that are not publicly accessible and hence can't be crawled by Intercom.

 

Content Import Sources are the sources of those pages, and they are used to determine the default audience for the pages (configured via the UI). You should create a Content Import Source for each source of External Pages that you want to ingest into your Fin Content Library.

 

You can then iterate through the content from that source via its API and POST it to the External Pages endpoint. That endpoint has an external_id parameter which allows you to specify the identifier from the source. The endpoint will then either create a new External Page or update an existing one as appropriate.",

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Articles

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Companies

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Contacts

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Operations

List tags attached to a contact

Request

You can fetch a list of all tags that are attached to a specific contact.

Path
contact_idstringrequired

The unique identifier for the contact which is given by Intercom

Example: 63a07ddf05a32042dffac965
Headers
Intercom-Versionstring(intercom_version)

Intercom API version.
By default, it's equal to the version set in the app package.

Default 2.12
Enum"1.0""1.1""1.2""1.3""1.4""2.0""2.1""2.2""2.3""2.4"
Example: 2.12
curl -i -X GET \
  https://api.intercom.io/contacts/63a07ddf05a32042dffac965/tags \
  -H 'Authorization: Bearer <YOUR_TOKEN_HERE>' \
  -H 'Intercom-Version: 2.12'

Responses

successful

Bodyapplication/json
typestring

The type of the object

Value"list"
Example: "list"
dataArray of objects(Tag)

A list of tags objects associated with the workspace .

Response
application/json
{
  "type": "list",
  "data": [
    { … }
  ]
}

Add tag to a contact

Request

You can tag a specific contact. This will return a tag object for the tag that was added to the contact.

Path
contact_idstringrequired

The unique identifier for the contact which is given by Intercom

Example: 63a07ddf05a32042dffac965
Headers
Intercom-Versionstring(intercom_version)

Intercom API version.
By default, it's equal to the version set in the app package.

Default 2.12
Enum"1.0""1.1""1.2""1.3""1.4""2.0""2.1""2.2""2.3""2.4"
Example: 2.12
Bodyapplication/json
idstringrequired

The unique identifier for the tag which is given by Intercom

Example: "7522907"
curl -i -X POST \
  https://api.intercom.io/contacts/63a07ddf05a32042dffac965/tags \
  -H 'Authorization: Bearer <YOUR_TOKEN_HERE>' \
  -H 'Content-Type: application/json' \
  -H 'Intercom-Version: 2.12' \
  -d '{
    "id": 2
  }'

Responses

successful

Bodyapplication/json
typestring

value is "tag"

Example: "tag"
idstring

The id of the tag

Example: "123456"
namestring

The name of the tag

Example: "Test tag"
applied_atinteger(date-time)

The time when the tag was applied to the object

Example: 1663597223
applied_byobject(Reference)

reference to another object

Response
application/json
{
  "type": "tag",
  "id": "2",
  "name": "Manual tag"
}

Remove tag from a contact

Request

You can remove tag from a specific contact. This will return a tag object for the tag that was removed from the contact.

Path
contact_idstringrequired

The unique identifier for the contact which is given by Intercom

Example: 63a07ddf05a32042dffac965
idstringrequired

The unique identifier for the tag which is given by Intercom

Example: 7522907
Headers
Intercom-Versionstring(intercom_version)

Intercom API version.
By default, it's equal to the version set in the app package.

Default 2.12
Enum"1.0""1.1""1.2""1.3""1.4""2.0""2.1""2.2""2.3""2.4"
Example: 2.12
curl -i -X DELETE \
  https://api.intercom.io/contacts/63a07ddf05a32042dffac965/tags/7522907 \
  -H 'Authorization: Bearer <YOUR_TOKEN_HERE>' \
  -H 'Intercom-Version: 2.12'

Responses

successful

Bodyapplication/json
typestring

value is "tag"

Example: "tag"
idstring

The id of the tag

Example: "123456"
namestring

The name of the tag

Example: "Test tag"
applied_atinteger(date-time)

The time when the tag was applied to the object

Example: 1663597223
applied_byobject(Reference)

reference to another object

Response
application/json
{
  "type": "tag",
  "id": "5",
  "name": "Manual tag"
}

Conversations

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Data Attributes

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Data Export

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Messages

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News

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Notes

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Segments

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Subscription Types

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Switch

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Tags

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Teams

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Ticket States

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Ticket Type Attributes

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Ticket Types

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Tickets

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Models